Devon O'Leary-Bolano, MBA

Experience

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  Nike

  Jun 2005 - Aug 2010

  Fit Model

  Worked with designers to meet the changing needs of customer segments in the fashion industry.

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  Cbeyond

  Nov 2011 - Dec 2012

  Team Leader & Territory Sales Rep IV

  Conduct presentations for business owners on our productsEngage in business to business salesCold call over 50 businesses a day to build new relationshipsSet appointments over the phone and in the fieldDevelop proposalsNegotiate contractsClose dealsReceived 3 promotions and 3 salary raises in 6 monthsAchievements: 2nd best Sales Rep in the Houston Branch December 2011Top TSR on my team December 2011Promoted to TSR2 February 2012Top TSR in Houston February 2012Promoted to TSR3 March 2012Top TSR in Houston April 20122nd Best Sales Rep in the Houston Branch April 2012Promoted to TSR4 in June 2012Promoted to Team Leader in June 2012Top Team Leader in the branch in June 2012 Top Team Leader in the branch August 2012 Top Team Leader in the branch September 2012 Top TSR in the branch September 2012Top overall Sales Rep in the branch September 2012Top Team Leader in the branch October 2012Top Team Leader in the branch November 2012 Top TSR in the branch November 2012Hit my Sales Consultant Promotion November 2012 Show less

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  Delta Gamma Houston - After Five Alumnae Chapter

  Jun 2012 - Jan 2015

  VP Membership

  Served as Vice President Membership from 2012-2013 and Vice President Foundation from 2013-2015. Planned local events and meetings to increase new member participation and maintain current member base. Recruited Delta Gamma Alumnae to join the Houston Alumnae Chapter and engage in both social and philanthropic events. Planned and developed member outreach programs.

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  Comcast Business

  Dec 2012 - Mar 2023

  • Created/implemented a new customer segmentation strategy that involvedbuilding and hiring 10 new account management sales teams and re-organizing 3 sales teams which resulted in a 20% uplift in midmarket metro ethernet sales • Wrote and produced an operations and sales playbook used as the model for national company guidelines on base account management • Streamlined KPI scorecards to measure results which led to the division wide adoption of these metrics • Host weekly senior leadership meetings, and monthly field calls to communicate changes, share best practices, and highlight successes which resulted in a 4% quota participation rate increase from 2021 to 2022 • Deliver data driven process, people and policy recommendations to regional and divisional Vice Presidents and senior leadership teams • Built and launched an account management tool that resulted in an increase of renewals by 150% Show less

  • Senior Manager - Base Management Sales Strategy & Operations

    Oct 2022 - Mar 2023

  • Manager - Base Management Sales Strategy & Operations

    Nov 2019 - Oct 2022

  • Field Sales Manager (SMB, Field AM)

    Sept 2018 - Nov 2019

  • Regional Sales Coach

    Apr 2017 - Aug 2018

  • Enterprise Account Executive III

    Dec 2012 - Apr 2017
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  Masergy

  Apr 2023 - now

  Director of Account Management

  • Produced churn rates of less than 1.4% over a one year period and a customer base within my team of 750 accounts, including multiple Fortune 500 companies• Lead and develop a team of account managers to meet sales goals and objectives• Coached team to build an in depth understanding of their customer needs, industry, and digital disruptors in order to strategically position products and solidify the client relationship• Maintains expertise on our network, security, SaaS, and unified communications products• Manages and monitors Enterprise Direct Sales channels within budgeted sales and expense targets• Collaborate and build strong C-suite relationships to secure existing revenue and grow wallet share Show less