Abbas Kanchwala

Abbas Kanchwala

Desktop Support Engineer

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location of Abbas KanchwalaSalmiya, Hawalli, Kuwait

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  • Timeline

  • About me

    Network Security Engineer at Diyar United Company

  • Education

    • Vikram University

      2015 - 2018
      Bachelor of Commerce - BCom Business/Commerce, General
  • Experience

    • Enhanced Engineering & Multi-technologies Co.

      Nov 2018 - Dec 2019
      Desktop Support Engineer

      • Installing and upgrading Laptops, desktop and Applications (SAP, Kerridge, Global Protect etc.)• Troubleshoot End-user hardware, Software, Printer and Scanners problem. Remotely accessing the user machine to troubleshoot the issue.• Back-end remote connection and support• Answer user inquiries regarding computer software or hardware operation to resolve problems.• Responding to Emails regarding technical issues on daily basis• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.• Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.Access End users PC's remotely to troubleshoot the problem/issue.Install, updated, and maintained PC software applications.Install and configure PC hardware and peripherals as needed.Peripherals support including Printers, Scanners, etcCreating New Users Email ID and Generic ID in Active Directory Manager. Show less

    • Diyar United Company

      Feb 2020 - now
      • Network Security Engineer

        Jan 2022 - now
      • Network Operations Center Engineer

        Feb 2020 - May 2022
  • Licenses & Certifications

    • Cisco Certified Network Professional (CCNP)

      Cisco
      Jun 2023
      View certificate certificate
    • Red Hat Certified System Administrator in Red Hat OpenStack

      Red Hat
      May 2016
    • CCNA

      Cisco
      Mar 2021
      View certificate certificate
    • Cisco Certified Specialist - Data Center Core

      Cisco
      May 2025
      View certificate certificate