
Mark Aruma
Sales and Customer Service

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About me
Team Manager at Yarra Trams
Education

Tafe
1988 - 1989Animal Husbandry Incomplete degree
Westall Secondary College
1979 - 1983High School Physics, Chemistry, English, Pure & Applied Maths, Graphic Communication Year 11 Standard
Victoria University
2010 - 2010Certificate IV Training and Assessment Training and Assessment
Australian Institute of Management
2005 - 2006Training Small Groups Train the Trainer
Experience

Various Companies
Jan 1984 - Nov 1987Sales and Customer ServiceVarious sales, customer service and management roles

Royal Melbourne Zoo
Feb 1988 - Jul 1989Primate KeeperPrimate zoo keeper, with focus and responsibilities mainly on Gorillas and Baboons. Food prep & distribution, cage maintenance and animal welfare.

Yarra Trams
Sept 1990 - nowTraining and Assessment for Tram Drivers. Leading new Driver courses and the operation of a state of the art Tram Simulator and CBT/A equipment. Teaching all theoretical and practical aspects of Tram Driving and customer service. Transporting people
Team Manager, Brunswick Drivers
Jan 2024 - nowOfficer, Training and Assessment
Jan 2018 - nowOperational Training Officer
Jan 2010 - nowOfficer, Training and Assessment
Jan 2019 - Jan 2024Advisor, Development (Lines)
Dec 2018 - Oct 2019Depot Trainer
Jan 2006 - Jan 2010Tram Driver
Sept 1990 - Jan 2006
Licenses & Certifications
- View certificate

Excellence Awards Finalist 2022 | Best Use of Technology for Learning
Australian Institute of Training & Development - AITDOct 2022
Volunteer Experience
Centre Chairperson
Issued by Sri Sathya Sai Organisation on Jan 1999
Associated with Mark Aruma
Languages
- enEnglish
- siSinghalese
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