Gabriel Moreno

Experience

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  Circulation Marketing Inc.

  Aug 2006 - Jul 2010

  Sales Trainer & Representative

  Door to door sales representative for local newspaper companies requiring meeting weekly sales quotas and training new hires. Demonstrated knowledge of products and sales and methods personally formed new methods to relay information to the customer and to generate sales. Maintained a position in the top three sales representatives of our area for the entire time employed.

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  Bed Bath & Beyond

  Aug 2010 - Jul 2011

  Sales Associate / Bridal Consultant

  As a sales associate some of my main focuses were education of new product, customer assistance on the sales floor, restocking and merchandising accordingly to a planogram, and use of a PoS system. The store is setup in specialty regions of the store with very diverse material to learn, and I was proven to be a swift obtained and conveyed of this knowledge and move amongst several locations in the store whilst my time in role. Conjoined with these tasks I also had the situational duties of being a bridal consultant facilitating in the registry setups for bride and grooms to be. Show less

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  Zumiez

  Mar 2011 - Dec 2012

  1st Assistant Manager

  Provided quality customer service and sales, and was the store managers “right hand man” in this retail position. Required to make sure inventory that came in daily was received properly, priced correctly, and displayed in an appealing manner. Responsible for assuring the completion of tasks and delegated to associates and other managers. Earned employee of the period for store sales for 90% of time employed.

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  Vivint Smart Home

  Jul 2011 - Sept 2011

  Sales Representative

  Door to door sales representative for a smart home security company. Followed through with several cold calls, follow up on referrals, and revisitation of current and past company clients to ensure quality customer service.

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  Chili's

  Jan 2013 - Sept 2014

  Bartender

  As a bartender I am responsible for taking guests’ orders and bringing them their food and beverages in a timely manner. This section of the restaurant is open seating, so keeping an eye on new arrivals is of utmost importance. Keeping my assigned area of the restaurant clean as well as my POS station is a must. In this position I am required to multi-task such as ; running clean dishes to the kitchen, keep salad dressings teas and chips and salsa stocked at all times, as well as watching for new customers and meeting the needs of current customers. Show less

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  VF Corporation

  Oct 2014 - Nov 2015

  Floor Supervisor

  In this management position I am responsible for opening and closing operations. Conducts coaching in the moment for continual training of employees and oversees visual merchandising of store fronts and reorganization of inventory. Handles shipment both receiving and sending, and oversees consolidation and markdown of inventory. Keen focus on customer service not only by myself but of all employees I am currently working with.

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  Microsoft

  May 2015 - now

  As a community development specialist I have the great honor of being the face that connects our community through our stores. From free education workshops, youth summer camps, and gaming tournaments to influencing enterprise, we bring together people from all walks of life for the shared love of technology. Being MIE certified, I have the ability to educate educators interested in becoming Microsoft Innovative Educators, and continually train them on products and services offered by Microsoft that allow them to transform their classrooms into collaborative digital learning environments. Show less In this managerial position my main focuses were the onboarding and continual development of associates, implementing store priorities with excellence, and ensuring all customers who interact with our team have the best experience possible. With specific AoRs initially over AEM, LS, CEM, then a transition into operations, I have proven to be a versatile asset to the team and a consistent reliable source of contact. Though we are a specialty location, community engagement has been a passion of ours, so we have focused on consistent successful gaming tournaments, ongoing weekly workshops to educate and excite our community about Windows 10, and ensuring my team has all the tools necessary to provide meaningful personal trainings. Show less Within this position I have assumed a variety of DoR’s to further my development and assist my team in improving metrics across the board. Was a successful member of the “Attach Team” keeping the store up to date on promotions, price changes, new experiences, and best practices. A few months later I took on the “NPS Champion” role where I have aided our team in continually raising net promoter score quarter over quarter, and currently sit at 3rd in the company for this metric. Communicate on an executive level with the market to highlight cracks in the system to create a better experience for our customers through all channels of Microsoft. I lend a helping hand in all areas of retail, and have innovated within CDS to empower our team to be more successful in this area. Show less

  • Digital Account Executive

    Apr 2020 - now

  • Modern Workplace Specialist - Digital Sales

    Nov 2018 - Apr 2020

  • Community Development Specialist

    Aug 2017 - Nov 2018

  • Assistant Specialty Store Manager

    Jul 2016 - Jul 2017

  • Product Advisor

    May 2015 - Jul 2016