Marissa Colton

Experience

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  Beach Bums Boardshop

  Jan 2006 - Jan 2009

  Asst. Manager

  Responsible for opening and closing duties, scheduling, merchandising, building skateboards, recruiting new hires, training staff on the importance of outstanding customer-service and being a liaison between the customers and the company.

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  Demers Electrical

  Apr 2007 - Sept 2007

  Chief Operating Officer

  Responsible for management of contractors,payroll and banking tasks, scheduling, liability / vehicle insurance and claims. I was liaison between insurance companies and homeowners. Pivotal in providing excellent customer-service and overcoming customers concerns.

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  Gymboree

  Jul 2010 - Oct 2012

  Asst. Manager for Crazy 8

  Responsible for opening and closing duties, running corporate visits, recruiting and networking regularly to ensure the store is fully staff at all times. Also, back office paperwork including scheduling, approving payroll, and supply orders. A large portion the responsibilities is to create lasting relationships with customers by working hand in hand with them to assemble outfits for their children. And, making sure that every customer is extremely satisfied with the service they were provided during their visit. Show less

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  L'Occitane en Provence

  Sept 2010 - Mar 2015

  Full Time Sales Associate

  Responsible for opening and closing, making connections with other businesses, giving customers a positive experience, making the transition between the retail and corporate sectors as seamless as possible.

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  C.S. Wo & Sons

  Dec 2014 - Jun 2017

  Customer Service Supervisor

  Responsibilities include: Managing the sales and office staff Second in command Delegation of tasks and overseeing those tasks are completed Handeling customer grievances Multiple accounting duties Inventory and merchandising Donation Corporate purchases Client relations Creating and coordinating schedules office and sales staff.

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  Arhaus

  Dec 2017 - Jun 2019

  Store Manager

  My main responsibility is to breed a healthy and positive team environment in order to promote growth and sales opportunities. I manage the day to day business and running of the Louisville Arhaus store, which includes managing sales, setting individual goals, managing employees, and making sure the store is up to date with the latest marketing. I work with our corporate partners in ensure healthy business growth and continued success in our market. I handle hiring and training of new employees, and all the day to day business of a large A volume retail store. Show less

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  Mercer

  Jun 2019 - now

  Global Account Manager