Dee Jasmine

Experience

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  ANZ

  Jan 2001 - Dec 2008

  Lead the team to support clients through the global financial crisis hardships whilst achieving departmental objectives and individuals key performance indicators (KPI), , quality assurance, coaching and development. Produced daily, weekly and monthly reporting. Analysed individual and department metrics, business processes and implementing changes to meet current and future needs of the business. Lead several teams in achieving departmental objectives and individuals key performance indicators, recruited staff, quality assurance, coaching and development. Produced reporting and analysed individual and department metrics, improved business structure, remodelled team, identified efficient processes and implemented changes to meet current and future needs of the business. Recruited, trained, coached new and existing staff as well as prepared, delivered and facilitated induction course material, assessment and feedback.

  • Supervisor – Mortgage Collections, Customer Connect Hardship

    Aug 2008 - Dec 2008

  • Mortgage Manager

    Jul 2007 - Aug 2008

  • Sales Coach & Trainer - Learning and Development officer

    Sept 2004 - Jul 2007

  • Investment Consultant - Banking Products

    Jan 2001 - Sept 2004
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  Victorian Auditor-General's Office

  Oct 2009 - Dec 2010

  Performance Audit Analyst

  Carried out components of performance audits, researching and assisting in drafting the audit specifications and programs, analysing client performance and managing large amounts of data/information. In addition, established and maintained positive relationships with teams, understanding interrelationships across Victorian Auditor General’s Office and in client agencies. Furthermore, contributed reliable advice and input to audit related issues including exercising well-developed verbal communication skills, audit findings, evidence, conclusions and recommendations.Reports;- “Management of Prison Accommodation Using Public Private Partnerships” tabled in September 2010 http://www.audit.vic.gov.au/publications/2010-11/20101509-Prisons-full-report.pdf- “Effectiveness of Small Business Victoria’s Support Programs” tabled in March 2011http://www.audit.vic.gov.au/publications/2010-11/20110223-SBV.pdf Show less

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  PwC Australia

  Apr 2011 - Mar 2024

  Assist stakeholders with budget preparation and projections by identifying profitability through providing growth opportunities and cost reduction. Co-ordinated & managed internal billing process, including co-ordination of cross group fees and adjustments. Facilitate regular training to stakeholders on new/current processes and applications. Provided weekly & monthly analysis on revenue, KPIs, pricing and staff utilisation, aged debtors, trends, provision and budgets to management group (Partner, Director & Manager group). Show less

  • National Projects Lead Assurance Resourcing & Digital Accelerator

    Oct 2023 - Mar 2024

  • Digital Accelerator & Resource Manager

    Nov 2022 - Mar 2024

  • Operations Manager & Assurance Resource Manager

    Jan 2019 - Nov 2022

  • Portfolio Management Consultant

    Apr 2011 - Jan 2019