Haris Shah

Experience

• 

  Islamic Relief UK

  Jun 2018 - Jul 2018

  Volunteer Staff

  • Worked in a fast-paced charity shop focusing on ensuring customer satisfaction.• Worked well independently and on a team to solve problems. • Served as a helpful, hardworking, and punctual employee.• Organised and prioritised work to complete tasks in a timely, efficient manner.• Met manager’s targets constantly while helping customers.• This was a voluntary position as part of the Sixth-Form curriculum.

• 

  Esteem

  Apr 2020 - Dec 2021

  Administrative Assistant

  • Working here helped me to develop interpersonal skills namely communication• Occasionally leading a team by interacting with colleagues• Managed cash and credit transactions.• Managed a fast-paced health and beauty store.• Contacted other businesses via telephone and email to arrange repairs as well as contacting them due to enquiries and purchases.

• 

  Mailway Packaging Solutions

  Jan 2022 - Apr 2022

  Production Operative

  • Packing products in a fast and secure manner with different colleagues daily.• Ensured all products are up to standards before packing and removing or sorting out products that do not meet quality standards.• Met deadlines constantly to pack products within a certain timeframe. • Often helped and supported newcomers to ensure they feel comfortable and well equipped to carry out different tasks.

• 

  Orphans in Need

  May 2022 - now

  • Spearhead various data analysis projects in support of fundraising campaigns and donor engagement strategies. • Create/maintain dynamic dashboards in Power BI and Excel, showcasing key metrics and trends in donors. • Perform in-depth analyses of donor data to identify high-value donors and regions for targeted outreach. • Partner closely with cross-functional teams on the alignment of data-driven strategies to organisational goals. • Clean and organise datasets; ensure accuracy and usability for analysis and reporting.• Provide actionable insights to senior management to further optimise marketing efforts for improved campaign ROI. • Implement continuous improvements in data collection and analysis processes, enhancing overall efficiency. • Passionate about the use of data to drive meaningful impact and make informed decisions. Show less • Utilising the use of Excel to find or complete data, streamlining the packing process.• Constantly meeting targets of packing amounts, ensuring timely communication with donors.• Taking calls from donors to answer questions, sort out problems, or to take donations.• Taken part in outbound calling to previous donors, fostering continued support.• Using the database system to update donor records as well as creating new donor records.• Trained, mentored, and monitored new temporary staff to ensure they're meeting standards.• Always taking part in busy appeals, securing donations up to thousands of Pounds (£).• Supervised staff during busy TV appeals in the donations centre, ensuring all staff are supported.• Took charge of finances and orders for charity's first cake campaign Show less

  • Lead Data Insights Specialist

    Aug 2024 - now

  • Donations Officer

    May 2022 - now
• 

  University of Bradford

  Aug 2022 - May 2023

  Engaged with fellow students and listened to their thoughts and concerns. Had meetings with senior staff in regards to these thoughts and concerns to ensure voices are heard. -Taking inbound calls from potential students-Delivering outbound calls to potential students to inquire about their university choice-Work alongside other colleagues to promote an efficient work environment

  • Student Representative

    Sept 2020 - May 2023

  • Clearing Caller

    Aug 2022 - Sept 2022