Lee Cooper

Experience

• 

  AMP UK Ltd

  Jan 2000 - Dec 2002

  Sales Process Business Analyst

  End to end sales process for stakeholder pensions. Defining process for cross sell of other life and general insurance products either through direct, call centre or internet channels. Led workstream to develop technology requirements for new advisor networks.

• 

  BNP Paribas - Securities Services

  May 2004 - now

  Management of global relationship plans and programme management of key deals and business development initiatives for clients.On-boarding global and local key deals across asset managers, asset owners, PERE clients. Working together with clients to ensure all key deliverables and KPI's are met and exceeded. Escalation point for admin issues. Developing relationships to maximise business opportunities for clients and BNP Paribas. 2 year project responsible for the analysis, process design and implementation of workflow system to 200+ staff. Process design also to account for re-use across other european locations.

  • Transformational Change Project Manager

    Jan 2023 - now

  • Operational Resilience Programme Manager

    Apr 2020 - Jan 2023

  • Client Development Project Manager

    Feb 2011 - Apr 2020

  • Client Service Delivery & Relationship Manager

    Sept 2006 - Jan 2011

  • Workflow Implementation Manager

    May 2004 - Sept 2006