Diane Lyman

Experience

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  D&G Associates

  May 2000 - Sept 2010

  Real Estate Property Management/Investor

  Manager Responsibilities included: property purchase and ownership; property assessment and overseeing contractors on repairs; advertising; credit assessment; lease preparation; rent collection; cash flow for up to twenty properties; mortgage payments; taxes; insurance and repair costs; cash handling of rent; record keeping of all deposits and expenses.

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  Capitol Rehab

  Sept 2010 - Aug 2011

  Administrative Assistant and Patient Treatment Assistant

  Chiropractic office with two doctors and a massage therapist. Initial responsibility for front-desk duties included answering phones, greeting, and scheduling patients and patient intake processing while using HIPAA regulations to protect the patients privacy. Responsibilities increased to include inventory management of health supplements, patient billing, calculating insurance deductibles and copays and ultimately included assisting the doctors in their modalities such as cold laser, electric stim and rehabilitan exercises. I left this role to move to California. Show less

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  Core Legal Translations

  Nov 2011 - Mar 2012

  Executive Assistant

  Core Legal Translations provides language translation services for the law and medical industries.Performed administrative duties for the owner of the company during a transition phase for the company, including setting up and organizing the new office, creating office systems, research and brainstorming on special projects, creating spreadsheets and word documents, answering the phone and filing.

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  Self Employed

  Oct 2012 - May 2017

  Real Estate Investment

  Managed personal real-estate investment activities which provided me with the income and flexibility to simultaneously serve as the sole caregiver for two family members. • Owned and managed single-family investment properties• Purchased, renovated and sold a single family property• Real Estate Sales Person License (2016); Probate Specialist (2016); Certified Military Residential Specialist (2016)

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  Neurocrine Biosciences

  May 2017 - Oct 2017

  Quality Assurance Department Admin

  Neurocrine, a publicly traded company with approximately 400 employees, engages in the discovery and development of drugs for the treatment of neurological and endocrine-related diseases and disorders in the United States.The QA department at Neurocrine implements and maintains quality systems in accordance with good manufacturing processes (GMP), FDA guidelines, and requirements of other governing bodies. It is responsible for overseeing vendor production, employee training, audits and product development.My initial area of responsibility during my 3-month assignment was to gather and scan quality assurance (QA) documents in preparation for the implementation of their new electronic data management system (EDMS), with a vendor to be selected in late 2017/early 2018. Based on my performance during my initial term, my assignment was extended to 6-months.Beyond my initial duties, I took the initiative to identify and complete the following additional projects:• Modified the new file structure based on an assessment of how different users needed to access the data. Also, normalized data (with Windows shortcuts/links) to eliminate the duplication of data and instituted descriptive file-naming conventions based on products, processes, and companies to better organize and retrieve information.• Migrated documents to the new file structure including: SOP’s (standards of practice), batch records, master batch records, change controls, deviations, correspondence, quality agreements, and specifications. Identified, corrected, and/or categorized inconsistent data (e.g., final/missing signatures, incomplete, missing and duplicate documents).• Gathered job descriptions, resumes and educational credentials of all GMP employees to assure company compliance for the LMS (Learning Management System). Show less

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  Airsupply Jeyco

  Aug 2018 - Jul 2019

  CSR

  - Brought the “on time” delivery of our product from 58 % in Q1 2018 to 80% in Q1 2019- Created a PowerPoint training manual/trained new employee using it- Created a log to track the incidence of late supplier side PO’s to lessen manufacturing delaysMy duties included: - Answering the phone (gatekeeper with intense customer focus)- Communicating between all departments to facilitate on time delivery to customers- Updating customers on changing delivery dates, discontinued items and price changes- Using Dataware (our ERP system) to enter purchase orders, send order acknowledgements, create customers, create/flip quotes, split orders, create pic lists and shippers- Creating production documents to help manufacturing track each step of the process (types of boxes or pouches, custom foam, stenciling, etching, tools and tool placement in the tool kits)- Expediting and tracking orders, tracking delivery of orders and closing open orders- Communicating between manufacturing, accounting, customers, suppliers and sales departments- Checking military requirements and placement of contents within kits/confirming TA compliance- Supplying and taking credit card info- Miscellanies administrative duties such as: creating onboarding folders with proper HR information, assisting guests, helping at employee functions, scanning, filing and assisting in other areas as needed Show less

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  Lyman Management Group (LMG)

  Aug 2019 - now

  PowerPoint Designer

  LMG provides strategic and financial advisory services to entrepreneurs, investors and Boards of Directors. Scope of responsibilities: - PowerPoint Presentations: Specializing in investor pitch decks, sales & marketing presentations, and education & training materials- Spreadsheets: Integrating Excel and Google Sheets financial models with PowerPoint pitch decks (visual dashboards)- Research: Market analysis, industry data and business trends- Collaboration Tools: Slack and Zoom- Applications: Snagit, Applian, OneDrive, Google Drive, Dropbox, Microsoft Office 365, OneNote- Management: client relationships, third-party vendors, and independent contractors Show less