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Ahmd Atia

Ahmd Atia

Customer Service Agent

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location of Ahmd AtiaSaudi Arabia

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  • Timeline

  • About me

    Associate Consultant @ Invenio | SAP TRM, Business Analysis

  • Education

    • Faculty Of Computers & Info.

      2011 - 2013
      Diploma Medical & Bioinformatics 2.91

      Activities and Societies: 2013 Helwan University Graduation Projects . As part of two Members Team , We developed .net desktob application in medical informatics managemet "Health_C" as Diploma Graduation Project , and attached Demo document of the phase one documentation .

    • Faculty of commerce - English Section

      2003 - 2007
      Bachelor's degree Business Administration Good

  • Experience

    • Wasla Outsourcing

      Jan 2009 - Jan 2010
      Customer Service Agent

    • Etisal International Co

      Jan 2010 - Jan 2011
      Account Advisor

    • British Council

      Jan 2011 - Jan 2012
      Examination Supervisor

      As part time job , I am supposed to oversee British Council exams in different locations . The goal of an exam supervisor is to ensure that all who take the test receive equitable treatment, that all testing procedures are followed and that all examinees have the same opportunity to excel on the test .

    • Raya Contact Center

      Sept 2012 - Aug 2014
      Account Advisor

      Answer Etisalat UAE customers` directory inquires .

    • Teleperformance Egypt

      Aug 2014 - Feb 2015
      Account Advisor

      Receive and handle WIND Mobile - Canada customers`Inquiries regarding mobile services.

    • Agile Business Solutions

      Apr 2015 - Oct 2015
      SAP Certified Associate

      • Design, configuration and testing of core FI/CO modules (GL, AP, AR)• Design, configuration and testing of Asset Management • Design, configuration and testing of Consolidations in EC-CS• Configuration and testing of CO-PA• Knowledge of report writer and report painter• Knowledge of product costing and material ledger • Responsible primarily for successful implementation of SAP, including providing functional expertise, guidance, presentation,and instruction on SAP products to clients. • Knowledge of key integration points with FI/CO modules Show less

    • International Professional GAUGE Development Co. PLC - Gauge ERP

      Oct 2015 - Feb 2018
      ERP Consultant

      Manage the efficient and effective running of Professional Services within GAUGE- ERP system involved business operations managing systems, financial operations, and internal business process.Responsibilities:Manage daily project scheduling and consultancy services providing.Validate and approve partner`s business process and maintain partner`s business master data.Facilitate sales services process/requests through collaboration with sales team .Continuous client`s business process improvement.Provide complete business and system solution for running projects and support as needed. Show less

    • Invenio Business Solutions

      Feb 2018 - now
      Associate Consultant – SAP TRM - Case Management

  • Licenses & Certifications

    • ITIL® Foundation Certificate in IT Service Management

      AXELOS Global Best Practice
      Jan 2019
      View certificate certificate

    • SAP Certified Application Associate - Financial Accounting with SAP ERP 6.0 EhP6 (C_TFIN52_66)

      SAP
      Apr 2015
      View certificate certificate