Mark Gasparis

Experience

• 

  Marks Place Restaurants

  Jun 1993 - Sept 2010

  Owner Operator
• 

  The Pancake Parlour

  Feb 2011 - Jan 2013

  Restaurant Manager
• 

  Delaware North, Australia & New Zealand

  Sept 2013 - Jun 2016

  Within this role, I have been able to utilise my experience through hands-on and holistic approach in the daily management of a portfolio of outlets and brands by effectively developing operational plans, that are in accordance with the quality, budget, service requirements and agreed service levels.My knowledge and expertise has allowed me to play a key role as a Food and Beverages Manager at Darwin Airport, responsible for the management of performance and oversight of operations with the aim to maximising revenue and minimising costs, while ensuring productivity and efficiency at all times.This role allowed me to successfully achieve over 20% of total revenue for THS Division at Melbourne Airport by creating and executing a go-forward strategy, aiming on creating value for business as well as positive and continuous growth for innovations.I was able to display exceptional leadership skills by providing a positive work environment, direction for all operations, counselling employees as appropriate and demonstrating a dedicated and professional approach to management that result in achievement of goals.This position has allowed me to grow both as an individual and as a professional, furthering my excellent business management skills, at the same time excelling in identifying opportunities and implementing changes for operational productivity improvements, allowing me to contribute to the overall growth and success of the organisation. Show less

  • Food and Beverage Operations Manager

    Jun 2015 - Jun 2016

  • Senior Business Manager

    Sept 2013 - Jun 2015
• 

  Hot 100 and MIX 104.9 FM

  Jan 2016 - Jan 2016

  Radio and Online Sales Executive
• 

  Delaware North, Australia & New Zealand

  Dec 2016 - Sept 2020

  General Manager

  This position allowed me to conduct site audits and investigation on issues that arise and identify any possible shortfalls, with a focus on developing and implementing corrective actions in order to maintain the overall quality and service standards.With my demonstrated experience and industry background, this allowed me to effectively manage a portfolio of eight outlets such as International Catalina Lounge, Wirraway Business Centre, In-flight Catering services with Alliance Airlines and the Heilbronn Group which servicing Virgin Airline flights, as well as Hungry Jacks and Dome Café franchise outlets in Darwin. I have been able to ensure that operations are in compliance with strategic objectives and running efficiently and within operational requirements.This experience allowed me to critically create and execute short and long-term operational objectives that support new and existing strategies, with a focus on improving profitability and return on investment, resulting in achievement of overall goals and continuous outcomes.I was able to provide operational and strategic leadership to team by developing successful approaches to mentoring, coaching and equipping them with excellence that allow them to reach and exceed targets, and meet the current and future needs of various businesses.I have been able to ensure the operations are providing high quality service on a regular basis through commitment to safety, comfort, security and clean environment that result in customer satisfaction, retention and loyalty.This role allowed me to deliver outcomes with an excellent understanding of operational systems and processes, and familiarity with business principles and practices focusing on continuous improvement, allowing me to achieve extraordinary results that I have carried into other roles. Show less

• 

  Kalano Community Association Incorporated

  Sept 2020 - Mar 2024

  With my sufficient background and expertise, I have been able to manage all aspects of the daily operations of the child family Centre, transports services, alcohol and drug services. I have been actively involved in dealing with the operational matters across the organisation to ensure compliance of activities and maintain efficiency, productivity and continuous improvement.Within this role, I have been able to participate in the introduction and implementation of several of community events during school periods, provide assistance during Covid lockdowns and wet seasons. I have been able to support to mobile learning activities, weekly nutritional program and alcohol and drugs programs, that resulted in increased program and community participation.I have been able to utilise my leadership expertise in the provision of training and professional development to staff that allow to increase stability and drive consistent outcomes. I have been able to cultivate and maintain positive, strong working relationships with service providers and partners that enable to improve engagement within the community.I was able to successfully improve the employment opportunities within the organisation by consistently maintaining excellence and positive work atmosphere amongst staff, whilst delivering high quality services and programs by utilising industry experience and operational expertise, resulting in positive outcomes. This experience has allowed me to constantly reach and exceed community expectations while meeting individual and organisational goals, with a commitment to adhering the organisation’s mission and vision.This role has allowed me to grow exponentially – furthering my skills and abilities in a major non-profit organisation, where I have utilised professional experience in operational management, strategic planning and community development driven by a passion for solving local and global challenges to provide continuous outcomes with regularity. Show less

  • Director Family and Community Engagement

    Jul 2022 - Mar 2024

  • Update

    Jul 2022 - Sept 2022

  • Chief Operating Officer

    Sept 2020 - Sept 2022
• 

  THAMARRURR DEVELOPMENT CORPORATION LIMITED

  Mar 2024 - Apr 2025

  Commercial services Executive Manager