Srinivasa N

Srinivasa N

Quality Head

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location of Srinivasa NBengaluru, Karnataka, India

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  • Timeline

  • About me

    Quality | Information Security and Data Protection | PMO | Coach

  • Education

    • Florence English School, Bangalore

      -
      7th English
    • Gandhinagar High School, Bangalore

      -
    • Karnataka State Open University

      2012 - 2014
      Master of Business Administration (M.B.A.) Human Resources Management/Personnel Administration, General 7 rank across the university
    • Visvesvaraya Technological University

      1998 - 2002
      Bachelor of Engineering Electrical and Electronics
  • Experience

    • Addon Horns

      Jan 1992 - Jan 1998
      Quality Head

      • Management Representative for ISO 9002 and QS 9000 systems.• Implementation of quality system.• Led various teams on productivity improvement programs.• Established sampling plans based on IS 2500, for inspection activities.• Implemented calibration process for electronic and mechanical instruments.• Implemented Statistical Techniques in various teams.• Member of the design team that developed a cost effective product using DOE technique.• Planning and co-ordination of process audits.• Handling queries and complaints with respect to products. Travelled all over India in order to meet customers for new designs and for improvement in existing products as well as for resolution of customer complaints.• Liaison with accreditation bodies as well as Laboratories. Show less

    • I2 Technologies

      Jan 1998 - Jan 2001
      Engineer - Quality

      • One of the internal auditors of the company, responsible to conduct audits.• Support departments for modifying systems, documents and related process to comply with the standards as well as for effective implementation.• Maintained the ISO 9000 webpage on the intranet, had the sole responsibility for document updation.• Train personnel on ISO 9000 standards and practices• Handling the process of vendor evaluation, vendor assessment and vendor rating.• Developed and implemented the system of tracking product non-conformances and product bugs.• Develop metrics for quality, develop systems to measure them and to monitor them Show less

    • Cognizant Technology Solutions

      Dec 2002 - Jul 2004
      Associate Quality

      • Define, Review and Implement CMMI Level 5 processes and BS 7799 processes• Support Project Managers in responding to customer requirements• Organize and conduct training for associates on CMMI standards, Defect Prevention, Risk Management, Metrics and other quality related activities.• Support other business units in quality process implementation and certification activities• Drive process improvement initiatives• Trained auditor for BS 7799 standard• Conduct audits and manage audit related activities• Organize and conduct Peer Project Reviews, Project Management Reviews• Tailor Organization processes to suit individual Projects• Support deployment and usage of internal tools – Project Management, Metrics Collection and Analysis, Audit Planning and Tracking• Provide inputs for better processes, tools• Drive project teams towards continuous improvement• Recruit and Mentor members of SQA group• Provide consultancy to the client on quality processes and CMMI models Show less

    • Dell

      Aug 2004 - May 2005
      Senior SQA Lead

      - Lead and manage one of the SQA team- Provide SQA support to the portfolio including mentoring, audits, tailoring- Define and implement processes across the organization- Mentor team, provide escalation mechanism- Organize and conduct process related trainings- Provide Project Management support to teams- Conduct performance appraisals- Enhance efficiency through process improvements- Participate in recruitments

    • MindTree Limited

      May 2005 - Sept 2011
      Associate Director - Quality

      1. Business Unit Excellence• Identify quality and delivery excellence initiatives, drive the same in the group• Interact with Delivery Heads, Senior Management and business heads to evangelize process and delivery excellence initiatives• Drives Project governance mechanisms, internal audits• Pre-sales support and Customer interactions – both prospects and existing customers• Responsible for mentoring and training project teams on process and delivery excellence initiatives, in the unit2. Team Management• Recruitment and mentoring of quality team members spread across different locations• Budget Management – forecasting, planning and realization• Ensuring motivation of quality team members3. Organizational Impact• Successfully integrated one acquired company into MindTree, from Quality perspective• Part of CMMI Steering Committee group, responsible for driving the company towards CMMI ver 1.2• Part of Leadership team, providing thought leadership for setting directions to the entire Quality team4. Quality and Process Consulting• Own and drive consulting to customers – metrics, process and improvement initiatives• Have done process definition engagements• Have done setting up of Performance Improvement Initiatives for customers5. Process definition activities – lead teams on process definition initiatives, defined many processes at MindTree6. Organize and conduct process related trainings, Tools implementation across the business units7. Part of Intellectual Property Protection Council, conducts awareness sessions on IPP as well as audits8. One of the internal experts on Function Points, driving size estimation concepts within MindTree9. Certified Scrum Master, provides mentoring on Agile projects across the organization as well as process definition on Agile Scrum10. Represent MindTree in NASSCOM Quality Forum, evangelize Quality ideals across the industry Show less

    • EY Global Delivery Services

      Sept 2011 - now
      Quality and Information Security Leader

      Key contributions:- 1. Setup the Quality Function for the Advisory business, brought in Processes, Tools and Governance in the areas of Engineering, Project Management and Operations. Consistently drove the Customer Satisfaction ratings above targets through Quality Function, Delivery, Technology Practice alignments. Led the business unit for CMMI Level 5 and ISO 27001 assessments2. Maintain industry standard certifications such as CMMI and ISO 27001 for the business units, across different countries. Developed Risk prediction models to ensure engagement risks are bubbled up to management for actions3. Part of the Global Advisory Quality Leadership Group - ensure thought leadership across business units. Well travelled across the globe, consulted clients/onshore teams on quality challenges and provided them solutions4. Setup framework for driving service delivery automation across business unit, ensured substantial savings due to automation5. Manage and drive 300+ Project Management Office (PMO) team across 2 countries and 4 locations. Responsible for P&L of the unit – drive strategy and business growth6. Sought after EY Coach – coach and mentor people towards their professional and personal success7. Responsible for strategy for competency building – leading the business unit towards Dev-Ops, Agile, Design Thinking and formal Project Management Certifications8. Responsible for building a strong Risk Compliance framework – governance, audit and ensure compliance on business risks across stakeholders Show less

  • Licenses & Certifications

    • Certified Software Quality Analyst (CSQA)

      QAI USA
    • Diploma in Statistical Quality Control

      Indian Statistical Institute, Bangalore
    • Certified Agile Scrum Master

      Scrum Alliance
      Mar 2010
    • Certified Information Security Implementor and Auditor

      BSI
      Aug 2017