Melissa Tan

Experience

• 

  Hewlett-Packard

  Feb 2004 - Nov 2010

  As part of the Engagement Customer Operations Team in Hewlett Packard’s Enterprise Business, I managed the profitability of Service Projects financials including revenue, bookings, margin and cost interpreting these projects financials, generating views to analyse inefficiencies and risks.Implemented a closed loop process to enhance future backlog order managementStreamlined the order acceptance and booking process to “make it easier for HP Sales to do business with the companyRepresented the Engagement Customer Operations team as Revenue Representative in providing insights to Enterprise Business management team on whether revenue targets will be met monthly / quarterly. Show less

  • Project Analyst

    Feb 2009 - Nov 2010

  • Partner Support Manager

    Feb 2004 - Feb 2009
• 

  Elsevier

  Dec 2010 - Aug 2012

  Financial Analyst

  As part of the Science and Technology Global Sales Finance Team, I was responsible for the overall planning, reporting and analytics of the Science and Technology Books sales organisation across the APAC region – this includes SEA, Australia, China, Japan, Korea, Taiwan and India.Created informative weekly and monthly revenue and cost reports together with commentaries and variance analysis to allow Global Finance and Management to understand the APAC Books businessCreated insightful analysis around customers and sales pipeline to better manage deviations from targets whenever encountered so as to enable better forecasting for the rest of the month / year.Refined and streamlined processes to enhance current business environment – this included establishing a Business Financial Model and Process Flowchart for the Local Reprint / Translation business.Took the leadership role in the management of APAC Books business from a Business Control perspective. Show less

• 

  EMC

  Aug 2012 - Dec 2013

  Senior Financial Analyst

  As part of the Business Operations Team, I was responsible for planning, forecasting, reporting and GTM analytics of the EMC organisation across the South East Asia region - this includes Singapore, Malaysia, Thailand, Philippines, Indonesia and Vietnam.Developed several complex analysis such as the total assessable market opportunity and coverage structure based on the segmentation analysis to be used during budget and target setting for SEA.Provided visibility through these complex analysis required for strategic business decisions; identifying key drivers, assessing process capabilities and developing measurable long term strategic goals translating these yearly outlooks into quarterly regions and product targets for performance measurement.Managed forecasting for FTEs and expenses Show less

• 

  Red Hat

  Apr 2014 - now

  Continued progressing the Business Finance agenda in Australia and New Zealand, responsible for forecasting, reporting, analytics, financial modelling and quarterly business reviews (QBRs) across the Enterprise, Channels and Products business.Provide leadership team support on strategic initiatives and planning related analysisReview of Quota plans and providing recommendations to Managers and VP to minimise overlaps and maximise efficiencyOwnership of long-term strategic planning and fiscal year budgeting· Integrated Performance Reporting (Booking, Revenue, Expense, HC, Margins etc)Provide Thought Leadership on quarterly business review content GBD Transition Strategy and Execution Show less As part of the Operations Analyst Team responsible for performance measurement, forecasting and analytics and the quarterly business review scorecards across the APAC region - this includes ANZ, ASEAN, GCG, India, Japan and Korea.Took the lead in liaising with country leaders and functional leaders for detailed compilation of bookings forecast reports and sales metrics.Published weekly performance and pipeline metrics highlighting variances impeding achievement of targeted performance.Performed in-depth analysis for performance scorecards, products and other key management information to support APAC business goals.Performed monthly FX analysis to determine forecast rates to be used in each region.Consolidated information from respective stakeholders to produce the QBR decks for each region.Collaborated with the Global Operations and Regional Business Operations to align Red Hat processes.Engaged with the Global Business Delivery (GBD) that supports transactional activities remotely effectively. Show less

  • ANZ Business Finance Director

    Apr 2021 - now

  • Senior Business Finance Manager

    Jan 2020 - Mar 2021

  • Business Finance Manager

    Dec 2017 - Dec 2019

  • Senior Financial Analyst

    Apr 2014 - Nov 2017