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Matthew Brown

Matthew Brown

Network Technician

Followers of Matthew Brown2000 followers
location of Matthew BrownRochester, New York, United States

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  • Timeline

  • About me

    Building Strategic Partnerships | Accessibility for All

  • Education

    • Bryant and Stratton College

      2003 - 2004
      AOS Information Technology

      Activities and Societies: ACM Club

  • Experience

    • A&S Computers of Central New York

      Aug 2000 - Nov 2004
      Network Technician

      • Delivered exceptional customer service to both residential and commercial clients in the store and in the field by focusing on the specific personal and business requirements of each client• Architected Windows 98, ME, and XP peer to peer networks to provide services including desktop, security, web, email, third party applications, and office productivity to commercial clients• Resolved a broad spectrum of PC issues including hardware failure and component replacement, OS and application installation, OS and application configuration, OS and application performance, security, and data Show less

    • McCaffrey Properties

      Nov 2004 - Mar 2008
      Director of Technology

      • Delivered technology to facilitate growth from four employees to over 50 over the course of four years• Architected a Windows Server network using Small Business Server, Windows client, and Office providing desktop, security, web, email, and office productivity to more than 50 users• Provided technical and application support to the organization and maintained over 99% uptime• Implemented a disaster recovery strategy including UPS and data backup• Designed, implemented, and maintained an Access database to successfully manage over 100 contractors throughout North America Show less

    • New Horizons at Logical Operations

      Aug 2008 - Nov 2015
      Senior Account Executive

      • Recommend technology solutions as a trusted advisor, including server and desktop operating systems, collaborative platforms, virtualization, office productivity, and storage• Deliver exceptional customer service by focusing on the specific business requirements of each client• Supply expertise on Information Technology, its applications, and relevant training to corporate, non-profit, and government organizations• Regularly earn the highest revenue on the Sales team

    • New Horizons Computer Learning Center of Syracuse and Rochester

      Aug 2010 - Jul 2012
      Sales Manager - Rochester

      • Trained, mentored, and supported Account Executives as they developed and grew relationships with clients in the greater Rochester area• Developed and implemented a formal training program for the sales team to improve sales and technology knowledge.• Developed and implemented custom analysis tools for managing pipeline and identifying key areas for improvement

    • Simplified Safety

      May 2016 - May 2024

      • Sales Manager

        Dec 2016 - May 2024

      • Sales & Training Specialist

        May 2016 - Nov 2016

    • FlexDecks

      May 2024 - now
      Strategic Business Development Manager

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Matthew Brown
      New Horizons President's Club, 2015 New Horizons Computer Learning Centers, Inc. Aug 2015 Highest achievable global award for individual sales and collections
    • Awarded to Matthew Brown
      New Horizons Platinum Club, 2014 New Horizons Computer Learning Centers, Inc. Aug 2014 Global award for sales and collections
    • Awarded to Matthew Brown
      New Horizons Platinum Club, 2013 New Horizons Computer Learning Centers, Inc. Aug 2013 Global award for sales and collections

  • Volunteer Experience

    • Summer Serve, Kidz Klubhouse

      Issued by Browncroft Community Church on Jun 2014
      Browncroft Community ChurchAssociated with Matthew Brown