Marcu Mihai

Experience

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  UniCredit Tiriac Bank

  Jun 2006 - Oct 2011

  Team Leader E-Banking Support
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  BCR

  Oct 2011 - Apr 2017

  Responsible for developing and managing internet products for both individuals and small businesses. Products include internet and mobile banking services. Manage programs to support customer adoption of online products and services. Responsible for product performance, including profitability, to translate customer needs into solutions.Collaborate with external agencies, internal marketing organization and IT department to drive development, implementation and promotion of online products.Collaborate with Contact Center, Complains department and Relationship Managers to implement customers feedback into new banking products and to permanent improve the quality of banking services. Show less

  • Internet and Mobile Banking Senior Product Manager

    Jun 2016 - Apr 2017

  • Internet Banking Product Manager

    Oct 2011 - Jun 2016
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  UniCredit Bank Romania

  May 2017 - Feb 2021

  Mobile Banking Product Manager

  Mobile First, PSD2, e-commerce in Mobile Banking, Wallet, Apple Pay, Google Pay

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  BRD - Groupe Societe Generale

  Feb 2021 - Sept 2021

  Product Owner - Digital Transformation Office

  Branch application - Omnichannel platform

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  BCR

  Sept 2021 - now

  Product Owner - Reusable Components Lab

  Develop reusable components to sustain business growth (Digital Onboarding, Digital Lending, OCR, Selfie, Video, eSign, Data Quality, etc.)