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Experience

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  Ballard Spahr LLP

  Mar 2015 - Sept 2015

  Marketing Technology Co-op

  • Manipulated, analyzed, and entered data in InterAction, the firm-wide client relationship management (CRM) database to improve client data accuracy• Prepared analytical reports on web traffic and search engine optimization using Google Analytics to drive increased website traffic• Maintained website content including events, alerts, and press releases using the website management software, SiteCore

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  Independence Blue Cross

  Mar 2016 - Sept 2016

  Research Analyst Co-op

  • Utilized a comprehensive healthcare data warehouse and provided detailed health event and enrollment information to support healthcare management • Automated SQL queries for clients using Microsoft Visual Studios and deployed automated reports to the online reporting service saving clients two hours per week• Developed ad hoc SQL queries upon request for the Finance and Corporate and Financial Investigations departments

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  Cigna

  Mar 2017 - now

  • Analyzed hardware and software asset data utilizing advanced Excel functionality such as PivotTables and VLOOKUP• Developed asset tracking system and audit process for utilized and incoming Apple devices• Audited company technician service tickets to improve HP Asset Manager accuracy by up to 20%• Analyzed healthcare provider data and budgeted to provide business insights to application development team to ultimately build an application based around decreasing customer wait time at provider visits Show less

  • Agile Product Management Senior Advisor

    Aug 2022 - now

  • Agile Product Management Advisor

    May 2021 - Aug 2022

  • IT Project Management Lead Analyst

    Nov 2020 - May 2021

  • TECDP Lead Analyst

    Jan 2020 - Nov 2020

  • TECDP Senior Analyst

    Jul 2018 - Jan 2020

  • TECDP (Technology Early Career Development Program) Endpoint Asset Management Associate

    Mar 2017 - Jun 2018