John Horton

Experience

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  Sainsbury's

  Jun 2008 - Oct 2010

  Online Shopping General Assistant

  Performed a multitude of tasks in a busy online shopping area. I gained valuable customer service skills, multi-tasking and organisational skills plus administrative experience. Delegated shift responsibility for all online grocery shopping prioritising customer orders, co-ordinating shopping tasks to achieve next day delivery. Organised the logistics of multiple drop, van deliveries. Liaising regularly with customers by phone. Required confident, well-mannered telephone manner. Show less

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  Haart Estate Agents

  Nov 2010 - Feb 2014

  Sales Negotiator

  Starting out as a Trainee I gained over 3 years’ experience working in a busy and challenging work environment. Regularly working under tight time constraints, I consistently achieved my sales targets in a competitive market place. Having been very much thrown in at the deep end, I proved that I could cope with pressure comfortably. In addition, my strong inter-personal skills helped me to build excellent relationships with haart’s clientele and to develop into a confident sales negotiator. Top sales negotiator in Quarter 1, 2012 (League 1, Middlesex & M4 corridor). 3rd place for legal sales in Half-Year H1 2012 awards, out of 45 negotiators across the region. Passing the valuer’s course in Feb 2013, and successfully listed almost half of the valuations I conducted. Show less

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  BRAMPTONS ESTATE AGENTS LIMITED

  Mar 2014 - Oct 2015

  Senior Negotiator

  Appointed by a director of Bramptons following a personal referral, I became an integral part of the sales team that enabled the Farnham Common office to achieve considerable sales growth.  Significant contributor to the sales team which achieved almost £200,000 fee income in completed sales in the period August 2014 to July 2015 (compared to £150,000 completed in the same period for the previous year). Trusted by the Branch Manager to conduct the majority of the market appraisals for our office. Performing well under pressure, and predominantly (but not exclusively) to an older clientele, I was able to adapt my persuasive style accordingly to my clients. Based on the conversion rate of new instructions, when compared to other local estate agents, we were regularly the leading agent in Farnham Common. We enjoyed similar success in the number of exchanges. This elevated our reputation for quality customer care as evidenced by a high level of stock retention, referrals and repeat business. Passionate, reliable and committed agent who regularly receives high praise from both vendors and purchasers alike for going the extra mile, when successfully completing both property sales and purchases (testimonials can be provided). Show less

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  Romans Group

  Oct 2015 - Jul 2016

  Senior Sales Advisor

  Senior Sales Advisor for the Maidenhead branch in a role predominantly limited to sales negotiation. I was driven by targets to achieve significant sales across a wide range of property types, and focussed on cross selling of additional services including mortgage referrals, in house conveyancers and surveyors.  Contributed to the overall success of the branch in delivering monthly exchanges consistently in excess of £70K. Built and maintained excellent working relationships with vendors, closing deals quickly, affording increased business generation for the branch. Ability to grade the quality of applicants, focusing on their potential as committed purchasers, maximising personal sales volume and then capitalizing on the opportunity for cross sales. Managed the supervision and development of the trainee negotiators. Assisted their property viewings and provided valued guidance to junior staff. Show less

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  Connells

  Sept 2016 - Oct 2017

  Senior Negotiator/Valuer
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  Oakwood Estates Ltd

  Oct 2017 - now

  Assistant Branch Manager