Tarry Little, EMBA

Tarry Little, EMBA

Data Services Intern

Followers of Tarry Little, EMBA1000 followers
location of Tarry Little, EMBAAtlanta, Georgia, United States

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  • Timeline

  • About me

    Director Of Customer Service Operations @ GEICO | Organizational Structure | Customer Service Excellence | Leadership Development

  • Education

    • Spelman College

      -
      Bachelor of Arts (B.A.) Sociology
    • Wesleyan College

      -
      Master of Business Administration (M.B.A.) Business, Management, Marketing, and Related Support Services
  • Experience

    • Georgia-Pacific LLC

      Jul 2001 - Aug 2003
      Data Services Intern

      Work with the Information Technology Department to learn the skills necessary to become an IT Professional - software rollouts, Intranet design, meta data collection, training & development of new software initiatives.

    • City of Macon

      Jul 2003 - Aug 2004
      Detective Secretary

      Office administrative functions - transcription, data organization, ordering supplies, on-call services for detectives, preparing statements for District Attorney's office.

    • GEICO

      Aug 2004 - now

      Manage staffing to work volume in order to handle customer and provider bills, Developing action plans to successfully operate a department that includes phone, internet, and billing functions, Providing coaching and development to associates and supervisors.

      • Director Of Customer Service Operations

        Feb 2020 - now
      • Director - Emergency Road Service, Glass Claims & Accident Tow

        Aug 2018 - Jan 2020
      • Manager

        Apr 2013 - Aug 2018
      • Lead Supervisor

        Jul 2009 - Mar 2013
      • Customer Service Supervisor

        Mar 2007 - Jul 2009
      • Glass Claims Supervisor

        Aug 2006 - Aug 2007
      • Customer Service Representative

        Aug 2005 - Aug 2006
      • Sales Agent

        Aug 2004 - Aug 2005
  • Licenses & Certifications

    • Strategies to Foster Inclusive Language at Work

      LinkedIn
      May 2024
      View certificate certificate
    • Generative AI for Business Leaders

      LinkedIn
      May 2024
      View certificate certificate
    • How to Master Your Executive Presence

      LinkedIn
      May 2024
      View certificate certificate
    • Leading Strategic Growth

      Columbia Business School
    • Lean Six Sigma Yellow Belt

      GEICO
    • Leading Effective Decision Making

      Yale School of Management
  • Volunteer Experience

    • President & Co-Founder

      Issued by The Queen’s Society on Nov 2023
      The Queen’s SocietyAssociated with Tarry Little, EMBA
    • Board Member

      Issued by Urban League of Greater Atl on Jun 2024
      Urban League of Greater AtlAssociated with Tarry Little, EMBA
    • CTAE Advisory Board (Chair 2018-2020)

      Issued by Bibb County School District on Aug 2011
      Bibb County School DistrictAssociated with Tarry Little, EMBA