Suzanne Quan-Chai

Suzanne Quan-Chai

Assistant Store Manager

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location of Suzanne Quan-ChaiSingapore

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  • Timeline

  • About me

    Leading SAFe Agile Coach, Global Program Manager, Virtual Trainer, Change Management Consultant

  • Education

    • Alexander High School

      -
      English, Busines Economics, Accounting, Afrikaans, Geography and Biology
    • Simplilearn

      2016 -
      ITIL Foundation
    • Wits Business School

      2013 - 2013
      Business Project Management (NQF 7)
    • Prince 2 Project Management - Foundation

      2015 - 2015
      Prince 2 Project Mangement - Foundation
    • Prince 2 Practioner Project Management

      2015 - 2015
      Prince 2 Practioner Project Management
    • VMEdu Inc

      2020 - 2020
      Scrum Fundamentals
    • University of South Africa/Universiteit van Suid-Afrika

      -
      B Comm Marketing/Marketing Management, General
    • Lean Agile Institute

      2020 - 2020
      Agile Leading SAFe
  • Experience

    • Clicks Group

      Apr 2001 - Jun 2002
      Assistant Store Manager
    • The Body Shop

      Jul 2002 - Sept 2003
      Store Manager
    • Discom

      Sept 2003 - Jul 2006
      Marketing and Merchandise Manager - Inland
    • Edcon

      Jul 2006 - Jul 2017
      IT Program Manager
    • PM-Partners group Singapore

      Nov 2019 - now
      Program Manager, Agile Coach, Virtual Trainer Consultant

      Client base - Monday.com - Business Development Partnership Lead- Shell Smiling Stars Singapore event - Project Manager - Baxter - Regional Program Management Demerger- Aspire Lifestyles (International SOS) - Program Management - Salesforce CRM implementation - Vonage - Program Management - Telephony - Roche - Program Management - Customer journey Mapping + Patient Support Programs + Salesforce Healthcloud implementation - NTUC Income - Agile consulting, coaching and training - Salesforce - Change Management + Program Management - Singtel - Change Management - Salesforce CRM, marketing cloud + analytics - STPI - Monday.com Digital Transformation Show less

  • Licenses & Certifications

    • Copilot in Teams: AI-Powered Collaboration

      LinkedIn
      Nov 2025
      View certificate certificate
    • Asana AI Studio Skill Badge

      Asana
      Oct 2025
    • Monday.com Advanced Workflow Certification

      Monday.com
      Aug 2023
    • Agile Leading safe

      Scaled Agile (SAFe®) Training by Agile Certification Academy
      Oct 2017
    • Microsoft Copilot: The Art of Prompt Writing

      LinkedIn
      Nov 2025
      View certificate certificate
    • Monday.com Professional Services

      Monday.com
      Jul 2024
    • Monday.com Dev Advanced Certification

      Monday.com
      Jul 2024
    • Asana Workflow Certification

      Asana
      Sept 2025
    • PRINCE2® 2017 Practitioner

      Pink Elephant South Africa
      Apr 2017