Frederick Rivers

Frederick Rivers

Service Manager

Followers of Frederick Rivers159 followers
location of Frederick RiversRoanoke, Virginia, United States

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  • Timeline

  • About me

    Managing Partner at Cheddar's Scratch Kitchen | Positive Change Ambassador | Strategic Partner | People & Culture Leader

  • Education

    • ECPI University

      2020 - 2023
      B.S. Business Administration with a focus in Business Management
    • University of Cambridge

      2017 - 2017
      CELTA Certificate in Teaching English to Speakers of Other Languages
  • Experience

    • Cheddar's Scratch Kitchen

      Apr 2011 - Nov 2016
      Service Manager

      Responsible for operating all culinary duties including affecting AvT percentages and COGS. Other duties included hiring and training staff, writing effective schedules, and ordering inventory.

    • Hunt Oil Company

      Jan 2017 - Sept 2022
      English Teacher
    • Cheddar's Scratch Kitchen

      Aug 2019 - now

      Responsible for running a profitable restaurant while developing managers and employees to achieve their goals. Responsible for all operational, administrative, and financial functions including preparation of financial statements. Consistently ranked in Top 10 nationally in total sales, Labor cost, turnover ratio was amongst the lowest in the company. Responsible for operating all culinary duties including affecting AvT percentages and COGS. Other duties included hiring and training staff, writing effective schedules, and ordering inventory.Managed all aspects of guest relations and service operations. Implemented new hire training procedures by creating interview guidelines and restructuring orientations. Conducted daily meetings to foster teamwork which led to 10% reduction in turnovers.

      • Managing Partner

        Mar 2021 - now
      • Culinary Manager

        Aug 2019 - Feb 2021
  • Licenses & Certifications

    • National Registry of Food Safety Professionals

      National Registry of Food Safety Professionals (NRFSP)
  • Volunteer Experience

    • Volunteer Staff

      Issued by U.S. Hunger (Feeding Children Everywhere) on Aug 2022
      U.S. Hunger (Feeding Children Everywhere)Associated with Frederick Rivers