Mirela Munteanu

Experience

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  Alexandru Ioan Cuza” University News Agency CUZANET

  Oct 2009 - Jan 2010

  News Reporter

  - Identifying press facts of public interest in specific fields such as police, constabulary, emergency situations and putting them in news in real time; - Creating documentaries and other journalistic articles.

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  Website www.scotianul.ro, SC Intellideal SRL

  Oct 2012 - Jan 2013

  Copywriter

  - Creating the texts for the promotional offers, the naming, headlines, creative concepts;- Editing photos;- Posting the articles on the online platform

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  Chance For Life

  Aug 2013 - Jan 2014

  PR Specialist -Volunteer

  - Organizing events;- Writing articles to be sent to media and for the organization’s website:- Promoting the Organisation and its events;- Fundraising;- Carrying out educational activities meant to contribute to the development of independent life abilities for the beneficiaries of the foundation – young people with disabilities.- Active participation in organizing Volunteurope Conference 2013 and Active Citizens of Europe Gala, events at which attended more than 150 persons from Romania and UE community, volunteers and ONG representatives. Afișează mai puține

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  GENPACT

  Dec 2013 - Apr 2015

  Credit & Collection Analyst

  - Recovering debts, by telephone and email, using both Italian and English languages, in a target driven environment, resolving queries and working towards reducing DSO. Chasing EMEA and US receivables on PIMS. Developing and maintaining both external and internal relationships and working closely with management.- collecting payments of overdue invoices using established collection procedures;- establishing and maintaining contact with customers concerning past due amounts, payment trends, and other matters;- providing necessary information requested by internal/external audit;- analyzing financial statements, comparing the cash flow from current month with last month/year;- making appropriate escalations and addressing all issues to the team leader as well as raising awareness to the possible situations with a negative impact on the country portfolio;- interfering with a variety of functional areas at various business sites related to customer disputes, invoice copies, contract/PO issues;- establishing and maintain a good relation with the customers and revising credit limits and payment terms - liaising with Business management/cash application/billing department in case of not being able to provide the information required by the customers;- analyze, research and reconcile transactions on customer accounts to ensure accuracy and completeness of the account information;Starting with September 2015 I also took the role of HR Catalyst for two teams within Genpact. The major tasks for this role were to organize team huddles, to facilitate fun at work activities, to share the meal tickets for the members of these teams. Afișează mai puține

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  Honeywell Romania

  Apr 2015 - Jan 2019

  Credit Controller

  - Handling UK, Middle East, Russia portfolios and ensuring prompt payment of customer accounts within assigned portfolios;- Assisting the Cash Team with allocation of payments in accordance with customer’s remittances and eradication of cheque payments. - Management of Blocked orders in case of overdue balance on the account or credit limit exceeded (release, reporting and communication to stake holders)- storing and maintaining in SAP all customer contacts- Daily follow up on overdue debts by telephone and email envisaging DSO improvement and past due elimination, with actions recorded in SAP - Accounts Reconciliation- Highlighting to management customers payment performance and credit facilities. - Ensuring that delinquent accounts are placed on hold for deliveries / services and business is informed accordingly - Processing refunds when necessary. - Reports: Daily Block Orders; Weekly AR metrics Report; Monthly AR reports; Disputes Report when requested by management; Starting with March 2016 - Subject Matter Expert – SME – on Tier Board MeetingsStarting with July 2017 - Subject Matter Expert – SME – on Communication within the department Afișează mai puține

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  Federal-Mogul Motorparts

  Jan 2019 - Jan 2019

  Credit&Collection Specialist
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  UiPath

  Jan 2019 - Sept 2022

  - Assist in the collection, management, and resolution of outstanding invoices from past due accounts. Ensure that debts are paid in a timely manner.- Interfaces with sales support, accounts receivable, and directly with the customer to determine the ability to pay, communicate contractual specifications, and enforce remedies in reconciling accounts.- Take corrective actions based on customer’s or Sales rep’s communication by involving internal teams to validate the complaint and bring it to resolution.- Chase overdue invoices by email & letter within agreed timescales.- Ensure that all invoices have reached the customers and any disputes are communicated in due time for an early correction.- Maintain accurate records of all collection activity.- Identify changes in payment patterns and propose action to avert indebtedness.- Respond promptly and completely to both client and internal enquiries- Providing ad-hoc reporting as and when requested.- Undertake account reconciliations as required- Ensure monthly processing deadlines are met as required- Send out monthly client statements/letters- Review debt recovery procedures Afișează mai puține

  • Credit Risk Management SME

    Sept 2022 - Sept 2022

  • Financial Operations Senior Specialist, Credit Risk

    Mar 2021 - Aug 2022

  • Credit Controller and Risk Specialist

    Aug 2020 - Mar 2021

  • Credit Controller

    Jan 2019 - Aug 2020
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  UiPath

  Apr 2023 - now

  • SAP Implementation Manager

    Apr 2024 - now

  • Finance Process Expert Manager

    Apr 2023 - Apr 2024