Piyush Malhotra

Experience

• 

  IBM

  Dec 2005 - Apr 2009

  Technical Support

  Troubleshooting all the hardware and software issues on phone or by remotely accessing, resetting passwords, worked on removing different networking errors, updating the software with the latest versions> Worked on AS – 400> Worked on Active Directory Handling accounting queries, help installing and troubleshooting software on phone or by remotely accessing customers computer, help entering all the business transactions in the software

• 

  Encore Capital Group

  Oct 2009 - Oct 2010

  Process Executive

  Handling various debt accounts and extracting debt from these accounts

• 

  Intelenet Global Services

  Nov 2010 - Oct 2011

  Senior Executive

  Handling queries related to travel information e.g. calculate charges per day against number of guests, receiving and processing invoices sent by hotels, sending remittance advices and providing debit notes, checking unpaid and cancelled bookings

• 

  CSC - Computer Sciences Corporation

  Mar 2012 - Jun 2016

  Software Analyst

  • Software Asset Management - License Compliance• Maintaining and analyzing records and databases containing information regarding licenses, warranties, and service agreements for the organization's software assets.• Correcting online software asset records based on personal observations, customer input, information provided by internal organizations, and other sources.• Generating reports requested by management, along with recommending and producing reports for quality assurance review of inventory records..• Preparing trend analysis when requested and estimating the impact of various business scenarios being considered by management.• Making recommendations for expenditure based on analysis.• Working as a Coordinator Software License Compliance Data Reporting Team Show less

• 

  HCL Technologies

  Jun 2016 - Nov 2022

  Senior Specialist - SAM

  > Managing Software Asset Management using Flexera (Asset Management Tool). > Analyzing and normalizing the discovery data received through SCCM and Service Now, Checking it against what is procured and figuring out the gaps (Installed vs Consumption vs Procurement).> Checking the installation of unauthorized software and their location and users.> Checking the RTU and PUR and reporting the same to the client to keep the environment compliant.> Working on the maintenance renewals and trend analysis.> Helping the clients with Audit and providing the reports and software data. Show less

• 

  UST

  Jan 2023 - now

  Lead

  Currently working on Merger and Acquisitions wherein I need to check and conclude which all software needs to be renewed/ procured at lowest prices by getting quotes from publishers/resellers. Checking the license type of the software for Laptop, VDI and server Image and getting the installer files to get it packaged.I also assist on how to upload the procured software in SAM Tool and provide the compliance status. Extracting and customizing various reports from SAM tool.