Sergio Correa MSM, CSM

Experience

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  Cumberland County College

  Feb 2016 - Jun 2017

  Bilingual Assistant Pathways Coach / Admissions Recruiter

  Launched the first cohort for “Las Vias Hacia La Graduacion” with 27 first-generation Latino college students working with Pathways Coaches and Student Development Advisor on recruitment, coordinating intake interviews, orientation, creating the curriculum and Individualized Educational Success Plans for students resulting in a 92% completed program success rate.

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  US Air Force Reserve

  May 2017 - now

  Air Transportation Craftsman

  Execute procedures for loading passengers and hazardous cargo; manage the logistics for air transport of medical equipment, food and facilitate timely deliveries. Received Air Transportation Craftsman (482nd Fighter Airman of the Wing Award, 2020)

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  Rowan College at Gloucester County

  Jun 2017 - Oct 2018

  EOF (Educational Opportunity Fund) Recruiter - Advisor

  Developed and implemented recruiting strategies to attract a diverse pool of candidates, including first-generation college students.Conducted informational interviews with first-generation students to understand their needs and concerns regarding the job search process.Collaborated with student organizations and career services offices to promote job opportunities and career development resources to first-generation students.Created and delivered presentations on resume writing, interview skills, and professional networking for first-generation students.Established and maintained relationships with hiring managers to identify job opportunities that are suitable for first-generation students.Coordinated and facilitated recruitment events for first-generation students, including job fairs and employer information sessions.Provided one-on-one coaching to first-generation students to help them navigate the job search process and make informed career decisions.Monitored and analyzed recruiting metrics to track the success of efforts to attract and hire first-generation students.Developed and maintained a database of first-generation job seekers and connected them with job openings that match their skills and interests.Acted as a liaison between first-generation students and potential employers to facilitate successful job placements Show less

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  Amazon

  Oct 2018 - Feb 2021

  • Managed all aspects of the AMZL Academy 2.0 Training Program supporting business units at site including the Sort Process Department from needs analysis stage to management and execution of training; guided resources and budgets to ensure the effective delivery of the curriculum, program, and processes. • Coordinated with 5 Subject Matter Experts (SME) leading the efforts on the KNET Bridge Activity Project creating questions, responses and activities then evaluating Academy Instructors and Deans on the amount of time to grade assignments; used the results to create a more standardized process reducing total grading time from 25 minutes to 10 minutes.• Identified gaps in existing learning content and once identified communicated recommendations, provided support to network teams to implement, participated in streamlining the content process and then facilitated the newly innovative trainings to support these efforts resulting in increased efficiency/reduced costs.• Implemented new floor exercises and activities (craw, walk and run) into curriculum for Operation Management teams to help with development amongst staff and when engaging cross-functionally with other teams; new training initiative resulted in a positive ROI (retention, morale, and performance)• Supported 210 Operation Managers in daily operations management and in launching a total of 8 delivery stations during Covid, including route assignment, overseeing delivery of customer orders, leading meetings, and communicating clearly and concisely with internal and external suppliers.• Trained new Amazon Logistics Managers through the DEW8 Academy Program providing instruction on day-to-day procedure agreements and associated policies for an ongoing shift; used a wide variety of techniques to ensure knowledge transfer and collaboration with leaders on best practices. Show less • Networked with multiple directors at community centers, workforce development agencies, and community colleges across the South Florida area to host new hire events for free in exchange for exposure to local Amazon job opportunities; strategic partnerships saved Amazon $30,000 annually in event space cost.• Set projections and developed plan to implement 30 weekly local hiring events to meet labor order demands across 1 Fulfillment Center, 4 Delivery Stations and 2 Prime Now building locations; spearheaded onboarding for orientations for up to 250 new hires per week/3000 within a year. • Managed personnel administration with accuracy and confidentiality including data collection and processing I-9 documents, drug test results, badge photos and other logistical components critical to hiring resulting in a 98% success rate; guided 1200 new hires throughout the entire hiring process. • Launched the Amazon Driver Associate (ADA) program staffing 500+ Amazon drivers within 2 different buildings over a 90-day period; day-to-day duties included tracking recruitment data (cycle time, conversion rates and applicant funnel metrics) and facilitating the background and drug test process to ensure compliance with work authorization requirements. Show less

  • Training Manager

    Nov 2019 - Feb 2021

  • Talent Supply Chain Engagement Senior Coordinator

    Oct 2018 - Nov 2019
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  Target

  Feb 2021 - Jul 2023

  Training Operations Manager

  • Manage 300 Training Specialists leading cross-functional projects throughout 12 Process Paths and 6 departments overseeing work, optimizing daily performance and motivating excellence; effectively train instructors/supervisors on strategic business practices, employee development, organizational behavior techniques and how to properly comply with OSHA standards. • Respond to promotional paths and developmental needs of each role (i.e., Lead Warehouse workers, Professionals and Leaders) creating and updating appropriate training tools, materials and ensuring resources are being provided to meet business performance metrics. • Create and lead high-quality training plans in person and virtually on topics related to staff development for new and existing Operation Leaders (OM’s) enhancing employee knowledge, engagement, satisfaction and performance. • Worked closely with 6 Senior Operation Managers analyzing each department's training needs and developed new training programs based upon data collected over a 8-week period; managed training calendar for the entire fiscal year including setting course plans, training spaces and department rotations for new OM’s. Show less

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  Walmart Distribution Center

  Jul 2023 - now

  Project Manager II- Implementation & Sustainment

  Spearheaded end-to-end management of high-impact supply chain and logistics projects, ensuring alignment with Walmart's operational standards and business objectives.Collaborated with cross-functional teams, including vendors, third-party logistics providers, and corporate stakeholders, to optimize warehouse operations and streamline distribution processes.Designed and implemented process improvements that resulted in a 20% reduction in lead times and enhanced overall operational efficiency.Monitored project performance through detailed reporting and analytics, leveraging data insights to inform strategic decision-making.Ensured compliance with company policies, safety regulations, and quality standards within the 3rd party distribution center.Directed budget planning and resource allocation for multiple concurrent projects, achieving goals within deadlines and cost constraints.Built and maintained strong relationships with third-party operators, fostering a collaborative and results-oriented environment.Key Achievements:Successfully led the integration of new technology solutions, reducing inventory discrepancies by 30%.Drove a 15% increase in throughput by reengineering workflows and optimizing labor deployment.Recognized for consistently delivering projects on time and under budget, contributing to Walmart’s reputation for excellence in logistics and distribution. Show less