Rizwan Karim

Experience

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  Graphic Packaging International

  Jan 2001 - Mar 2012

  Network and Security Administrator
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  Retail Properties of America, Inc.

  Jun 2012 - Sept 2015

  Network and Security administrator
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  The RoomPlace

  Sept 2015 - Sept 2019

  Network and System Administrator

  •Installation, configuration and administration of Cisco IT infrastructures – Cisco switches, routers, VOIP telephony, QoS, Exchange administrator, office 365 global admin, security applications, firewalls and network protocols.•Managed installation, configuration and administration of Cisco equipment in IT architecture of organization. Configured IT LAN/WAN elements and held responsibility of maintaining and monitoring performance of network.•Provided Tier2 technical support; assisted users facing network problems. Performed advanced troubleshooting, diagnostics and provided tier/level-2 solutions to network failures.•Worked in coordination with team members to decrease key IT problems and complete assigned projects.•Configuration and management of Cisco switches and ASAs.•VMware configuration and administration of 2016 servers. Show less

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  Alera Group, Inc.

  Sept 2019 - Sept 2022

  Tier III Analyst
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  Alloya Corporate FCU

  Sept 2022 - now

  Infrastructure Engineer