Gaurav Tiwari

Experience

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  HCL Technologies

  Jul 2012 - Dec 2014

  Product Support Engineer

  Worked as provisioner for Sprint IWNS Narrowband provisioning.Skills : provisioning of DS0, DS1, PL, ISDN, EAN7, disconnect provisioning.Tools : FMS, Sharepoint, Sprint tool, Geocoding tool, LEC GUIs.I also worked as a Salesforce Administrator and used to support the Salesforce users with any issues related to their Sales/Service cloud.

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  Metadimensions IT Solutions PVT Ltd

  Jan 2015 - now

  Manager Operations

  Manager Operations and HROrganization Development partnership with management and executive staffs to promote effective communication, leadership, coaching & development, organizational planning & structure, employee, development, succession planning, change management and overall team success.Manage and coordinate daily activities of HR with respect to the Plant.Handled the statutory, Payroll of employees and workmen.Handled employee engagement activities at the plant as per the corporate HR instructionsHandled Housekeeping and canteen facilities of the plant.Maintenance of the security workmen and training with respect to the compliance issues.Maintained Transport facility to all the employees in different ShiftsSupervision- coaching and leadership of HR/Administrative staff Show less