Monica S.

Experience

• 

  CMT Specialty Sports

  Jan 1999 - Jan 2004

  Advertising Manager

  Creation of marketing materials.

• 

  Downtown Athletic Store

  Jan 2004 - Jun 2007

  Advertising and IT Manager

  Headed IT Dept for network consisting of almost 100 computers, multiple servers and locations. Creation of marketing materials.

• 

  The Rescue Mission of Roanoke

  Jun 2007 - Jan 2010

  IT Manager

  System/Network Administrator, Website and Social Media Administrator

• 

  Green Earth Naturally, LLC

  Jan 2011 - Jul 2019

  Operations Manager and Marketing Assistant

  From human resources to designing marketing materials to ordering supplies to everything in between.

• 

  The Home Depot

  Jul 2019 - Jan 2021

  Began as Customer Service Desk Associate, promoted to Hardware Department Supervisor in December 2019, moved to Customer Service and Order Fulfillment Department Supervisor in August 2020, and recommended for next cycle of the Assistant Store Manager fast track program. Manage, train and coach 30 associates on processes, behaviors and expectations critical to the department including returns, order management and order fulfillment.<br>

  • Customer Service and Order Fulfillment Department Supervisor

    Jul 2019 - Jan 2021

  • Customer Service Department Supervisor

    Jul 2019 - Nov 2021
• 

  Slane Hosiery Mills Inc.

  Nov 2021 - Jan 2024

  HR / Safety & Risk Manager

  Began in the Accounting Dept as Accounting Assistant. Added roles of Payroll and HR Manager during a transition period in September 2022 and then promoted in May 2023 to HR / Safety & Risk Manager.