Debs Thompson

Debs Thompson

Senior Pension Administrator

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location of Debs ThompsonWhiteley, England, United Kingdom

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  • Timeline

  • About me

    Project Manager at Specsavers

  • Education

    • Farnborough Sixth Form College

      1989 - 1991
    • Fernhill Comprehensive

      1984 - 1989
  • Experience

    • Mercer

      Oct 2006 - Mar 2009
      Senior Pension Administrator

      I provided administration for high profile key clients. Responsible for calculating and processing retirement and death benefits plus transfers in and out of the scheme. Primary client contact for the administration team due to my ability to communicate and deliver results. I was also in charge of all complaint cases and had responsibility for training and supervising junior members of the team.

    • NatWest

      Mar 2009 - Feb 2010
      Customer Service Officer

      I worked in a Cashiering role at Nat West Bank, the front line for customer service. Meeting targets for both Service and Sales. Handling money and processing transactions accurately on computer. Engaging with customers face to face and dealing with a wide range of queries.

    • Hampshire County Council

      Feb 2010 - Feb 2014
      Pension Administrator

      My main functions as Senior Revenue Officer included: Administration appertaining to the Local Government Pension Scheme. I worked in a large team calculating and advising pension benefits. This role required strong attention to detail and customer focus which I excelled at.

    • Applied Driving Techniques (Global Solutions) Ltd

      Feb 2014 - Jun 2015
      PA to Directors

      Providing Administrative and Sales support to ensure we provide a top class service for our existing and prospective clients. Providing PA support to the business directors.

    • Applied Business Synergy

      Nov 2014 - Jun 2015
      PA to Directors
    • Specsavers

      Aug 2015 - now
      • Project Manager

        Sept 2022 - now
      • Project Support Coordinator

        Aug 2021 - Sept 2022
      • L&D Service Manager

        Jun 2018 - Aug 2021
      • Senior L&D Operations Support Adviser

        Aug 2017 - May 2018
      • Training Administrator

        Aug 2015 - Jul 2017
  • Licenses & Certifications

    • APM Project Fundamentals

      Association Project Management
      Oct 2017
    • Developing Adaptability as a Manager

      LinkedIn
      Sept 2020
      View certificate certificate
    • AgilePM® PRACTITIONER

      APMG International
      Feb 2022
      View certificate certificate
    • Igniting Emotional Engagement

      LinkedIn
      Aug 2020
      View certificate certificate
    • CMI Level 3 Diploma in First Line Management

      Chartered Management Institute
      Oct 2019