Ajay Dhakare

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Pune, Maharashtra, India

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Timeline
About me
Sr Production Support Engineer@Mphasis | Ex-infoscion
Education
- Mount carmel High school
  -
- Sant Gadge Baba Amravati University, Amravati
  2009 - 2012
  BCA Computer Science
- Sinhgad Institute Of Management
  2012 - 2015
  Master of Computer Applications (M.C.A.) Computer Science
Experience
- Infosys BPM
  Aug 2015 - Aug 2021
  - Technical Support Specialist
    Apr 2020 - Aug 2021
  - Problem Manager
    Apr 2019 - Mar 2020
  - Incident Manager
    Oct 2017 - Mar 2019
  - Senior Technical Support Engineer
    Aug 2015 - Sept 2017
- Mphasis
  Aug 2021 - now
  - Sr Production Support Engineer
    Dec 2022 - now
  - Associate II
    Aug 2021 - Nov 2022
Licenses & Certifications
- Event, Incident, and Problem Management
  Skillsoft
  Jun 2023
  View certificate
- Certificate of Appreciation-TCS MasterCraftTM DevPlus-Scrum Management Edition
  Tata Consultancy Services
  May 2022
- Certificate of Appreciation-Project Management
  Cursa - Free online courses with Certificate
  Jan 2023
- The Guiding Principles of the Service Value System and Continual Improvement Model
  Skillsoft
  Jun 2023
  View certificate
- Certificate of Completion- Advanced Microsoft Excel
  Tata Steel
  Apr 2020
- Key Concepts and the Four Dimensions of Service Management
  Skillsoft
  May 2023
  View certificate
- Certificate of Achievement-TCS iON Career Edge - Young Professional
  Tata Consultancy Services
  Mar 2022
- ITIL® 4 Foundation: Introduction
  Skillsoft
  May 2023
  View certificate
- Certificate of Completion-Machine Learning
  Tata Steel
  Apr 2020
- The Service Value Chain and General Management Practices
  Skillsoft
  Jun 2023
  View certificate