Deep Enrich
Muhammad Saqlain
Phone Banking Officer
6000 followers
Pakistan
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About me
Manager Training And Quality Assurance BankIslami Pakistan Limited
Education
Institute of Business Management
2014 - 2019Master of Business Administration - MBA Management
Karachi University
2009 - 2012BS COMMERCE Business, Management, Marketing, and Related Support Services
Experience
KASB Bank
Jul 2012 - Apr 2015Phone Banking Officer
Bank Al Habib Limited
May 2015 - Oct 2019Foriegn exchange Reporting officer
Aug 2017 - Oct 2019Supervisor Centrallized Mail Management Unit
Sept 2016 - Aug 2017Dispute Resolution Unit
May 2015 - Aug 2016
Training and Consultancy services
Oct 2019 - Mar 2022Skills Trainer
Soneri Bank Limited
Feb 2021 - Jun 2022Customer Service Team Lead
Khazana Enterprise
Jun 2022 - Aug 2023Lead Trainer Customer Success
BankIslami Pakistan Limited
Aug 2023 - nowTraining And Quality Assurance Manager
Licenses & Certifications
- View certificate
Customer Service: Problem Solving and Troubleshooting
LinkedInJun 2021
- View certificate
Become an L&D Professional
LinkedInJun 2021 - View certificate
Organizational Learning and Development
LinkedInMay 2021 - View certificate
Customer Experience: Journey Mapping
LinkedInMay 2021 - View certificate
Learning How to Increase Learner Engagement
LinkedInJun 2021 - View certificate
Creating a Leadership Development Program
LinkedInMay 2021 - View certificate
Developing Managers in Organizations
LinkedInMay 2021 - View certificate
Excel: Creating a Basic Dashboard
LinkedInMay 2021 - View certificate
Operational Excellence Foundations
LinkedInMay 2021 - View certificate
How to Design and Deliver Training Programs
LinkedInMay 2021
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