Morgan Layh

Experience

• 

  Panera Bread Co

  Jul 2003 - Jun 2010

  Panera Catering Coordinator

  As the Catering Coordinator in the Latham Cafe, I was responsible entirely for in-store catering sales, production, and marketing processes and programs. In addition to the actual production of orders, I also frequently worked as a team player across other stores and corporate as needed. I assisted the Regional Manager to develop training matrices, improve daily tools, and to evaluate my trade area and conduct an analysis on the findings. Working with the management team in the Latham Cafe, I collaborated on creative thinking to meet our current needs, monitored store sales and percentages, and resolved client customer service issues.I routinely exceeded regional market percentages, sales and volume of the previous year and of competing stores.I also worked as the designated market wide catering trainer, mentoring new hires by training them on the various aspects of the store that were specific to catering, as well as having them shadow my work schedule for approximately a month's time. Show less

• 

  Autotask

  Jun 2010 - Oct 2014

  Sales Operations Coordinator:As the Sales Operations Coordinator, I assisted the Executive Team on various projects and needs. I helped to monitor the sales team through various activities, as well as faciliate communications to them. I helped to faccilitate weekly and monthly sales data. I also collaborated with the Marketing department on tradeshow assignments and arrangments. Recruitment:I handled all aspects of the recruitment process; finding new sources to help us reach potential employees, resume selection, interviewing, and on boarding. Show less

  • Human Resource Generalist | U.S. Recruiter

    Oct 2012 - Oct 2014

  • Sales Operations Coordinator/Recruiter

    Jun 2010 - Oct 2012
• 

  CAP COM Federal Credit Union

  Nov 2014 - Sept 2022

  As the Manager of Benefits & Payroll, I will continue to oversee the Benefits & Wellness Administration including Benefits Analysis, Design and Implementation. I also handle aspects of record keeping, reporting, and procedure documentation. In addition, I will now oversee the payroll process for the Credit Union & subsidiaries. As the Human Resources Generalist for CAP COM Federal Credit Union, I am responsible for Benefit & Wellness Administration including Benefits Analysis, Design and Implementation. I also handle aspects of record keeping, reporting, and procedure documentation. I also manage the HRIS portal, and contribute to non exempt recruitment as needed.

  • Manager of Benefits & Payroll

    Sept 2018 - Sept 2022

  • Human Resources Generalist

    Nov 2014 - Aug 2018
• 

  Broadview FCU

  Aug 2022 - now

  Director, Benefits & Payroll