Lau See Wan

Experience

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  Elysyle Spa

  Jul 2008 - Nov 2008

  Beauty Therapist

  Beauty & WellnessProvides services of facial and slimming treatments as well as massage treatments. Provides information of the products to the customers.

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  Run Up Game Distribution Limited

  Aug 2009 - Feb 2011

  Translator

  TranslationTranslates content from Chinese to English, Bahasa Malaysia and vice versa. Proofreads the write up to control the content quality. Assists other departments' in translating email contents and writing legal agreements.EditorialEdits magazine, website and newsletter contents.ManagementDistributes tasks and work under a tight dateline. Involved in the project of: 1. QCO (Qing Cheng Online) 2. WLO (Wu Lin Online) 3. ECO (Emil Chronicles Online) 4. Mini Fighter Online - IRIS OnlineAchievement:Completed a webpage game within a week with 2-4 translators.Completed a MMORPG within a month with 2-4 translators. Show less

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  Ig Interactive Inc

  Jun 2011 - Jul 2011

  Copywriter

  TranslationTranslates in-game contents from Chinese to English, Bahasa Malaysia and vice versa. Proofreads the write up to control the content quality Digital MarketingCreates slogans for advertising purposes. Involved in the project of: 1. JIN Online 2. BO3K Online

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  OffGamers

  Aug 2011 - Mar 2012

  Copywriter

  Digital MarketingComposes product's content with HTML codes. Creates slogans for advertising purposes. Creates advertisement content and monthly newsletter with HTML codes. Translates the content from Chinese to English, and vice versa. Proofreads the write up to control the content quality.

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  Reliance Travels

  Apr 2012 - Aug 2013

  Copywriter

  MarketingWrites advertisement content of the products includes tagline, itineraries, introduction, promotional messages in English, Chinese, Bahasa Indonesia. Creates monthly newsletters in English, Chinese, Bahasa Indonesia and vice versa. Translates the product's content from Chinese to English, Bahasa Indonesia and vice versa. Proofreads the contents to control the content quality.Digital MarketingPlans and organises events in Facebook. Manages social media such as Facebook, Twitter, Google+, and Youtube to create an exposure and traffic for both products and the official website. Composes blogs of the travel matter with HTML codes. Manages the Facebook customer inquiries.Involved with the brand of:1. Reliance Travel Agency2. Vacation Asia International3. PYOTravel.com4. MyiMart Show less

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  DCHL Sdn. Bhd.

  Oct 2013 - Jul 2014

  Copywriter

  MarketingWrites advertisement content and tagline of the products (ESTEBEL Spa, Ed. Pinaud and Inovital) including tagline, introduction, promotional messages in English, Chinese, Bahasa Malaysia. Translates the product's content from Chinese to English, Bahasa Malaysia and vice versa. Proofreads the contents to control the content quality. Advertising & PromotionPlans and organises in-house event.Product DevelopmentResearches products and creates proposals and other marketing materials for the products.Website Content CreationCreates web contents and advertisement taglines in English, Chinese, Bahasa Malaysia. Involved with the brand of:1. ESTEBEL Spa2. Ed. Pinaud3. Inovital Show less

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  Yun Nam Hair Care Pte. Ltd

  Sept 2014 - Oct 2014

  Copywriter

  MarketingWrites advertisement content of the products including tagline, itineraries, introduction, promotion messages in English and Bahasa Malaysia. Translates and proofreads the product's content from Chinese to English, Bahasa Malaysia and vice versa.TV ProductionWrites scripts and preparing materials for TV commercial and TV talk show in Bahasa Malaysia. Briefs customers and talents for TV commercial and TV talk show, making sure the customer and/or talents understand and memorize the script. Involved in project of:1. Diari Impian 22. Jom Singgah Show less

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  BONIA Corporation Berhad

  Mar 2015 - Nov 2016

  Content Writer

  Advertising & PromotionCreates press releases for media advertising purposes as well as newsletters and send out to media and bloggers. Compound media coverage featured in magazine/newspapers and online platform.Website CreationCreates E-Commerce website contents including product descriptions, taglines, FAQ, and Terms and Conditions. Translates and/or proofread the products' content from Chinese to English, Bahasa Malaysia and vice versa.Business Profile CompletionCreates scripts for personal TV interview. Creates proposal contents for upper management and business partners. Creates annual reports to be reviewed by the employers and employees.Digital MarketingBrainstorms concepts and ideas for advertising purposes including offline and online platforms. Administrates social media such as Facebook, Instagram, WeChat, and YouTube. by creating contents and images, drawing traffic as well as attending to inquiries.Public Relation & Event PlanningPlans and organises events, from writing a press release to inviting media and hosting the event. Manages public relation with the media.Graphic Design & ModelingCreates image to be posted in Facebook and Instagram. Performs as the model of products in e-Commerce as well as Social Media image posts.ManagementManages and arranges products for photography purposes.Involved with the brand of:1. BONIA2. Shop Online BONIA.com (e-Store)3. Bonia Corporation4. Santa Barbara 5. G.Davin6. Enrico Coveri7. Renoma 8. Renoma Cafe Gallery9. One Seafood10. Madame WaffleAchievement:Created a high traffic on the website and made it a well-known among fashionistas, bloggers and social influencers.Succeed in gaining a collaboration with Q-E3, a local online magazine. Show less

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  Teledirect Telecommerce

  May 2017 - Jun 2017

  Digital Copywriter

  Digital Market Research & CreationCreates e-Commerce contents including case studies, marketing related articles, product descriptions, and taglines. Digital Marketing Brainstorms concepts and ideas for client's marketing purposes. Creates write ups for official and client's social media purposes. Creates scripts for voice and video advertisement.Business ManagementCreates proposal contents for upper management and business partnership.

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  IDOSPA Pte. Ltd.

  Jul 2017 - Sept 2017

  Digital Marketing Executive

  Website Content CreationCreates SEO-friendly website contents including website contents, shop and service descriptions, taglines, and FAQ. Creates other materials including back-end system, knowledge base, tutorials, Terms of Use and automated email templates. Translates and proofreads the website content and advertising materials from Chinese to English, and vice versa.Business Profile & Presence CompletionCreates business profile such as startup pitch, executive summary, marketing plan and sales kit to be presented to the investor, top management, and business partners. Conducts interviews with top management and creates the speech on behalf of the top management.Digital MarketingBrainstorms concepts and ideas for advertising purposes including offline and online platforms. Plans and conducts online advertising and marketing strategy across all online and social media platforms. Creates and administrates social media such as Facebook, Instagram, Twitter, LinkedIn and YouTube for all S.E.A. countries by creating contents, monitoring activities and segmentation, and drawing traffic.Marketing & ManagementCreates press releases for media advertising purposes. Creates merchant service script and translate into Chinese and Bahasa Malaysia. Show less

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  Symprio

  Jan 2018 - Dec 2018

  UX and Chatbot Designer & Writer

  Conversational Interface Content CreationDesigns conversation map, including intents, various questions, answers that aligns with the brand, relevant key responses, and buttons, that consists each step of a user journey from welcome message to final outputs to improve user experience. Brainstorms concepts and ideas for bot purposes including the bot presentation method. Designs the visuals for the bot to create easy-to-read content for mass information intent.A.I. Training & Bot TestingFinalizes questions and trains AI with intents and questions to increase bot’s accuracy and confidence level. Performs testing on bot to constantly improve its confidence level. Consultation & TrainingPrepares informative conversational writing training and workshop materials. Conducts interactive and effective conversational writing training and workshop to the clients and in-house team members. Presents the clients of the products and its functionality with demo and walkthrough of the chatbot. Website Content CreationCreates website contents including company profile and products. Designs the structure of the website to ensure the content is easy-to-read.Business Profile & Presence CompletionProofreads proposal such as marketing plan and sales kit to be presented to the business partners.TranslationTranslates and proofreads conversation map contents from English to Bahasa Malaysia, and vice versa, to control the content quality. ManagementDistributes tasks and supervises the team members in conversation map creation and to work under a tight dateline. In-charge the project of:1. People savings plan by Government2. Symprio's official websiteAchievement:1. Created a multi-lingual A.I. to offer a serve-for-all bot2. Designed easy-to-read bot responses3. Implemented useful buttons, and images4. Provided effective training with interactive activities to the beginners Show less