Rihards Plivcs

Rihards Plivcs

Network administrator

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  • Timeline

  • About me

    IT manager at Latvian Medicines Verification Organisation

  • Education

    • Latvia University of Agriculture, Information Technology faculty

      -
      Bachelor of Science
  • Experience

    • AirBaltic

      Jun 2005 - Apr 2010
      Network administrator

      Network device and equipment installation and maintenance;IS installation, configuration, update, and maintenance tasks;Responsible of local IT infrastructure and services design, planning and implementation;Complex business systems implementation, maintenance and support (global reservation system, revenue management system, quality assurance system) – collection of information, requirement analysis, system implementation, testing and maintenance;Information security management;Backup, restore, and disaster recovery planning, implementing and management;Delegation and control of computer specialists work;Responsible for coordinating support with other senior and principle administrators, managing junior staff and acting as tier 2 support for the server and desktop environment. Show less

    • PINS.co

      Apr 2010 - Jun 2018

      Service delivery responsibilities;Oversight of company business system development incentives;Work with partner, service provider and internal cross department teams for new service/product development, implementation and maintenance;Management of internal team of specialists;Monitoring and QA over vendor and supplier deliveries; Partner integration projects planning, execution and control;Work with different departments and internal teams, partner companies, service providers and other stakeholders in order to successfully deliver projects and products;Work with offshore development team to ensure fulfillment of system requirements;Coordinate tracking and resolution of issues;Seek solutions to problems that occur during the project life cycle;Liaise with project stakeholders on an ongoing basis;

      • Head of Service Delivery

        Apr 2015 - Jun 2018
      • Senior Project Manager

        May 2014 - Mar 2015
      • Project Manager

        Jun 2011 - Apr 2014
      • Partner Integrity Project Manager

        Apr 2010 - Jun 2011
    • LZVO | Latvian Medicines Verification Organisation

      Aug 2018 - now
      IT manager
  • Licenses & Certifications

    • ITIL Foundation Certification in IT Service Management

      Oct 2010
    • MCP (Microsoft Certified Professional)

      Microsoft
      Apr 2006
    • MCSA (Microsoft Certified Systems Administrator)

      Microsoft
      Jun 2008
    • MCSE (Microsoft Certified Systems Engineer)

      Microsoft
      Jun 2008
    • Prince2 foundation

      APM Group
      Feb 2013
      View certificate certificate
    • Certified Information Systems Auditor (CISM)

      ISACA
      Nov 2015
    • Certified Information Systems Auditor® (CISA)

      ISACA
      Dec 2013
      View certificate certificate