Experience

• 

  Isthriwala - laundry services

  Apr 2015 - May 2019

  Co-founder & product owner

  About: Isthriwala is an online tech laundry startup delivering streamlined laundry services to 50,000+ customers.Link: https://www.isthriwala.com/● Envisioned the product roadmap and ensured key stakeholder alignment to business objectives resulting in the launch of the minimum viable product (MVP) for an e-commerce site in just under 3 months on both web and mobile platforms.● Improved core feature engagement rate by 35% by gathering customer pain points and translating them to effective user stories● Expanded customer adoption to 23% by prioritizing and launching a “United Payment Interface” (UPI) feature in the backlog through cloud-enabled SQL queries which effectively reduced customer transaction time by 85%● Boosted the overall deliverable per sprint by 55% by effectively combining development lifecycle with testing lifecycle promoting immediate issue resolution of the deliverable● Designed an agile workflow for development cycles through the implementation of Bitbucket branching methodology which resolved dependencies among developers and slashed the sprint cycle by 45% Show less

• 

  Cerner corporation

  Jan 2016 - May 2019

  - DevOps Automation Team: designing and developing automation tools and pipelines from build, testing, performance, deployment, and monitoring, across multiple platforms and SaaS environments. Technologies include Jenkins, Selenium, Maven, Gradle, JMeter, BlazeMeter, Openshift, AWS, Docker.● Achieved Night on the Town award for providing innovative resolutions to client issues, combining different feature sets at a reduced turnaround time of 24 hours per issue compared to the team average of 48 hours● Improved the overall performance of the cloud-based SaaS automation tool by 40% by analyzing, identifying, and eliminating redundancies in the source code as per user requirement● Spearheaded technical training and mentorship programs for 15+ software engineers on agile best practices which in turn contributed to efficient product development and increased team revenue by 45% Show less

  • Software Engineer

    Jul 2016 - May 2019

  • Software Intern

    Jan 2016 - Jun 2016
• 

  Motorola solutions

  May 2021 - Nov 2023

  Product operations manager (public safety)

  ● Generated $1 million in cost savings over a 2-year timeframe through the initation and implementation support of the Product Data Master project - a centralized repository for product data, ensuring data accuracy and consistency across all supply chain teams.● Bolstered operational efficiency of the product ops dept. by 25% by identifying patterns and improvement opportunities through insightful reports and interactive dashboards in Tableau, empowering senior leadership with data-driven insights for strategic decision-making.● Facilitated a 15% improvement in interdepartmental coordination by strengthening alignment among cross-functional teams through collaborative definition of KPIs and establishment of performance metrics.● Enhanced data precision in VS&A product pricelists by 90% by deploying automated SQL queries in Excel, enabling data extraction from multiple sources and a seamless validation process to detect and rectify any discrepancies.● Accomplished an 83% reduction in processing time for data-entry tasks by integrating the G-connector plugin with Excel, enhancing scalability and efficiency in data handling.● Executed FusionX, a back-office data migration project, resulting in a 40% improvement to the organization’s bottom line. This initiative involved the strategic merging of internal data with acquired Pelco and IndigoVision brands, enriching the Avigilon portfolio with valuable data assets.● Achieved 4 Moment Awards for boosting the effectiveness of a 42-member product team by 15% by conducting regular workshops and training sessions focused on reinforcing periodic process improvements. Show less