Experience

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  Kansas city kansas community college

  Jan 2000 - Jan 2007

  Fitness specialist/public relations/adjunct instructor

  I promoted health and fitness through the local media and marketing to reach our target enrollment levels every semester. I worked in the Fitness Center as a Fitness Specialist. My duties included exercise prescription for incoming students and clients. I developed work out programs for individuals as well as groups. I did fitness assessments and worked within the community on fitness programs and health related awareness. I also was an adjunct instructor for several fitness classes. The classes that I primarily taught were Aquatic classes and fitness classes such as weight training. Show less

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  Southwest sport and spine

  Sept 2006 - Apr 2008

  Aquatic therapy coordinator/ public relations

  I marketed our services to New Mexico State University athletic programs and the surround school systems to achieve our productivity levels per quarter. I was in charge of two pools in an outpatient physical therapy clinic. My duties included working with patients in an aquatic rehab setting. I developed programs for post surgical patients and patients with various other ailments. I also maintained both pool facilities. This included all chemical and maintenance concerns. I was responsible for all training of employees who worked in the pool and I developed from my own ideas a policy/procedure manual for the pools. Show less

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  Sagecrest nuring and rehab

  Nov 2010 - Apr 2013

  Activity director/marketer

  Developing, and maintaining high level of product knowledge, participating in required training, obtaining HIPAA Certification / CMS Compliance, and commitment to confidentially of patient information. Manage sales process through qualification, eligibility; explain features, benefits, and advantages. Understanding the target market, the competitor’s plan and offerings. Responsible for ensuring the highest level of client satisfaction through on-going personal attention. Documenting all correspondence in proprietary Leads Data base, collection of data to compile reports for evaluation by appropriate staff. Providing marketing and website feedback to appropriate staff with product, marketing materials, and website improvement suggestions. As Activities Director I coordinated all activities pertaining to quality of life. Participated in care planning, maintaining all paper work including MDS and creating specific care plans for each resident. I followed all pertaining state requirements and mandates. Show less

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  Canyon transitional rehabilitation center

  Apr 2013 - Jun 2014

  Director of admissions and marketing

  For marketing- I developed and coordinated the implementation of a marketing strategy for resident and facility services, census development and image enhancement (Strategic Marketing Plan). I maintained data on census (inquiries, admissions, discharges and referral sources). I maintained data on customer satisfaction. I provided chart, graphs and data on marketing analysis and census development to the Administrator as needed. I provided yearly and monthly Board reports. I maintained a file of all news media coverage. I attended monthly Quality Assurance meetings and provided a marketing report. I was responsible for the advertising budget and what forms of media (radio, newspaper, television) are used to promote the facility.I developed a Marketing Team, which would meet on a monthly basis and develop ways to promote and market the facility. For admissions - I was responsible for all census development. I acted as liaison between the facility and family members during the pre-admission and admission process. Upon admissions, referred family members to appropriate Department Head depending on specific need. I handled all tours, admission screenings and initial inquiries. I worked with the Director of Nursing to ensure that all admissions are screened thoroughly and adequately prior to admission. I worked with the Social Services staff to ensure that all advanced directives had been discussed prior to admission so that appropriate paperwork could be in place upon admission. I completed admission paperwork with the responsible party, family member, power of attorney or resident upon admission. Show less

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  Haven behavioral healthcare

  Jun 2014 - Sept 2018

  Community liaison

  As a Community Liaison I insure coordination of operations between the agency and hospitals, nursing homes, physicians, and community organizations. I work with patients, families, physicians, and other health personnel to provide the highest quality of care. I use my training, work experience and education in healthcare and wellness to make sure the entire health care team and patient achieve the best possible outcome.

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  Albuquerque er & hospital

  Sept 2018 - Feb 2020

  Director of business development

  I am the new Director of Marketing/Business Development for NM's first micro Hospital & ER. I oversee all marketing, and Business Development business pertaining to ABQ ER & Hospital.

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  American addiction centers

  Feb 2020 - Sept 2020

  Regional marketing specialist

  I effectively coordinate & assist community relationships to provide exceptional, compassionate, and innovative care to adults struggling with addiction and co occurring mental health disorders. Through comprehensive and customized treatment plans, research-based & empathetic care I assist in instilling hope and long-term recovery. My duties also include maintaining a referral partner maintenance and new business development.

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  Home care for the 21st century llc

  Sept 2020 - Oct 2022

  Director of operations
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  Hospice of new mexico

  Oct 2022 - Feb 2023

  Community liaison
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  Envision private care

  Feb 2023 - Nov 2024

  Director of operations

  I f

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  New mexico behavioral healthcare

  Nov 2024 - now

  Director of business development