
Timeline
About me
co-Chief Executive Officer at Birmingham Museums Trust
Education

Coventry university
2001 - 20051st class ba multimedia computing computing
Experience

Tribehut
Jan 2003 - Dec 2014OwnerDesigning for the web

Bristol city council
Dec 2005 - Nov 2006Assistant information technology officerProvided support for a managed desktop rollout across the council

University of leicester
Nov 2006 - Jul 2008Learning technologistAs a learning technologist I advised University of Leicester staff on the use of digital technologies for teaching and research. I ran workshops, wrote training materials for staff and supported online course design.

Jisc digitial media
Aug 2008 - Jun 2013Jisc advisorI provide advice and guidance on the design, creation and use of digital technologies for the further and higher education sectors with a focus on digital media. In 2013 the focus is on enhancing the student experience, evaluation and getting things done.

Bristol city council
Jul 2013 - Nov 2020I am a senior leadership executive for a multi-discipline Bristol City Council service. I oversee a multidisciplinary team of 99 staff with direct responsibility for a multi-million budget and I report to the Head of Culture. I lead strategy for business, operations for across nine locations, workforce development, digital strategy and citywide arts development.The museums attract over 1.1 million visits per year and over 2 million interactions online. In addition to museums I lead a citywide arts development programme which includes a £800,000+ annual cultural investment programme to support small to medium-sized artists and organisations. · Senior leadership role focused on building resilience across the service by transforming public/client engagement, having an effective workforce and running as a “cultural business” · Operating five museums with 1 million+ visitors, Council-wide filming and a multi-million service budget· I lead teams and programmes for Operations, Arts Development, Fundraising, Digital & User Research, Design and Marketing, Retail, Bristol Film Office, learning, Modern Records, and conferencing and events – providing a joined up experience across all service teams· Stakeholder management including our 1 million+ museum visitors, Arts Council England NPO, Bristol’s cultural sector, and senior local authority leadership team and members Show less
Head of Transformation
Jan 2015 - Nov 2020Head of Digital
Apr 2014 - Dec 2014Digital Manager
Jul 2013 - Mar 2014

Birmingham museums trust
Nov 2020 - nowChief executive officerZak is Co-CEO jointly responsible for setting our direction as part of the executive. Zak is excited about helping people to make a ruckus. Zak has been a freelancer, staff development officer, Head of Digital, and Head of Transformation. In addition to helping his own organisation, Zak shares his skills and expertise as a regular public speaker and trustee of the Association for Cultural Enterprises.
Licenses & Certifications

Prince2 project management practitioner qualification
Carnegie enterpriseAug 2009- View certificate

Certified scrum master (csm)
Scrum allianceJul 2015 - View certificate

Certified membership (cmalt)
Association for learning technology, ukJul 2011
Volunteer Experience
Trustee
Issued by Association for Cultural Enterprises on Apr 2019
Associated with Zak MensahTrustee
Issued by Culture24 on Jun 2021
Associated with Zak Mensah
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