Experience

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  Avonford secondary school

  Mar 1998 - Feb 1999

  Teacher

  • Conducted 36 weekly sessions teaching Accounting and Business Economics to Grade 8 and 9 students.• Delivered instruction to classes with 28-45 pupils, maintaining a safe and productive learning environment.• Prepared examination scripts to evaluate students' progress and understanding of the course material.• Moderated class tests to prepare students for final examinations and ensure that their knowledge is aligned with curriculum objectives.• Maintained an up-to-date mark book to track student progress and make this information available to parents. Show less

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  Inkonki siwze nstula

  Apr 1999 - Aug 1999

  Assistant auditor

  • Conducted telephonic communication with clients to obtain annual financial statements and supporting documents for audit purposes.• Developed a spreadsheet to effectively manage documentation and track the audit trail, providing senior auditors with up-to-date information on the audit progress.• Demonstrated practical experience in audit testing, applying knowledge of audit principles to ensure accuracy and completeness of financial records.• Coordinated a large-scale audit, collaborating with cross-functional teams to meet project timelines and deliverables. Show less

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  Psg investment bank

  Aug 1999 - Jul 2002

  Treasury administrator

  • Prepared three cashbooks daily to document financial transactions.• Assembled payment batches using various systems, including cheques, Standard Bank CATS, Swift, and Nedinform.• Maintained regular communication with multiple treasury desks to keep cash flow information up-to- date.• Reconciled money market cash flow daily to ensure accuracy and completeness of records.• Confirmed payments with Standard Bank to ensure timely and accurate transactions.• Contributed to the transition from manual to electronic payment systems, playing a critical role in ensuring the success of the project.• Participated in the development of credit mandates for clients.• Processed all cash flows and maintained accountability for daily creditors using the in-house system.• Organized and filed all relevant documentation to ensure easy accessibility.• Addressed inquiries related to cash flow in a timely and professional manner. Show less

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  Sail group of companies

  Nov 2002 - Jan 2007

  • Generated daily cash flow reports, managed cash balances across multiple bank accounts, and monitored surplus funds held in call accounts.• Preparation of payment batches for FNB Bankit and processed foreign payments.• Processed all bank transactions for seven different accounts.• Controlled, monitored, and reconciled petty cash amounts of up to R100k.• Communicated with creditors and financial institutions on payment and treasury-related matters.• Ensured compliance with all banking regulations.• Undertook ad hoc administrative tasks such as monitoring outstanding cheques, filing, and updating cheque registers. Show less • Supervised two assistants, ensuring smooth operation of administrative tasks.• Managed the synchronization of daily memberships for six golf ranges, with three located in Cape Town and three in Johannesburg.• Communicated with range managers and members on a daily basis to address any issues and provide assistance.• Identified system and range issues, coordinating with the Great Plains programmer to address and resolve them.• Established structure for a newly created position, streamlining processes and establishing standard procedures.• Developed a comprehensive membership administrator's manual. Show less

  • Bank and Cash Administrator

    May 2003 - Jan 2007

  • Membership Administrator

    Nov 2002 - Apr 2003
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  Trinergy brand connectors

  Jan 2007 - Jun 2013

  • Managed and implemented a process for managing staff time and a project register for reporting. • Oversaw all divisional finance and addressed outstanding matters. • Produced Interim Reports on a quarterly basis regarding client activity and turnover. • Tracked all Service Level Agreements (SLAs) for the division until their completion. • Generated BEE supplier certificates and updated supplier information in the system. • Assisted with HR-related administrative tasks and maintained the company's 'Intranet'. • Collected and analysed results from surveys regarding client, supplier, and employee satisfaction, and prepared reports. • Managed warehouse reports, work-flow processes, and related administrative functions. • Worked with Support Services to ensure that all divisional resource requirements are met. • Authored policies and procedures to manage internal systems. Show less • Developed and executed a process to manage staff time and project registrations for reporting purposes. • Supervised divisional finances and resolved outstanding issues. • Monitored staff hours and new business to ensure accurate system and reporting. • Oversaw event reconciliation’s, debtors reports, credit card reconciliation’s, and new event briefs. • Ensured compliance with Service Level Agreements (SLAs), monitored status, and reported to management. • Managed and analysed client, guest and supplier satisfaction surveys. • Provided support services and equipment needed by staff to perform their duties, and addressed general problem-solving. • Managed all divisional HR administration requirements. • Researched, implemented, and managed database system requirements. • Implemented recommendations to improve efficiencies. • Produced interim reports by correlating, manipulating, and summarizing statistical data on client activity and turnover. • Authored policies and procedures to enhance all systems and processes for the division. • Coordinated the monthly divisional meeting planner. Show less

  • Administration Manager:Client Services

    Jan 2011 - Jun 2013

  • Administration Manager: Events

    Jan 2007 - Mar 2011
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  Barclays africa group limited

  Nov 2014 - Mar 2015

  Manager investment administration

  • Supervised and trained a team of 30 administrative staff, ensuring adherence to processing quality standards within agreed service level agreements (SLAs). • Oversaw four key operational areas, including switches, repurchases, maintenance, and new business transactions. • Developed and maintained positive relationships with key business stakeholders, such as Client Services. • Monitored and controlled departmental costs by tracking expenses such as telephone usage and paper wastage. • Managed monthly expenses and produced budget variance reports. • Conducted formal performance development, training, coaching, and succession planning for team members. • Up-skilled staff to enhance their ability to manage business deliverables. • Managed staff performance, appraisals, and recruitment. • Ensured optimal productivity and resource utilization through effective management. • Tracked and analysed root causes of errors and losses and implemented corrective measures to prevent recurrence. • Conducted bi-annual review of process guides related to relevant operational areas. • Ensure adherence to both internal and external regulations, policies and procedures. Show less

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  Self employed

  Mar 2015 - now

  Business founder & owner

  Managed product inventory of succulents, gift hampers, and self-published 40+ books.Increased sales by 50% by setting targets and designing marketing campaigns.Oversaw all aspects of customer service, including inquiries, complaints, and exchanges.Reduced overheads by 30% through researching wholesale merchandise and recycling options while exploring new business opportunities.Maintained accurate financial records and managed the budget.Established contacts with local businesses, including Spar, Pick n Pay, NetCafé Waterfall, NetCafé Rosebank, and Bookman, resulting in 80% customer retention. Show less