Experience

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  Mcdonald's

  Jul 2001 - Jan 2007

  2nd assistant

  Salaried Manager

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  Design & post ltd

  Jan 2006 - now

  Director

  Design & Post Ltd provide project management and consultancy to companies of all sizes.

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  Barkers group

  Nov 2007 - Jun 2009

  Digital project manager

  At Barkers I was involved in the delivery of projects working alongside Producers who would scope the solution.I took on the projects from the sign of on spec to the launch of the website and offering support after.I worked on a variety of projects from HTML emails, 5 page microsites to large content heavy content managed websites.During this process I was responsible for weekly client meetings, supporting and managing the client, budget control and monitoring, content collection and management and training.Some examples of work include:JLP Jobs (John Lewis Partnership Recruitment Website)http://www.jlpjobs.comA careers website for The John Lewis Partnership which includes John Lewis, Waitrose, Greenbee and their head office vacancies.The website contains lots of videos which involved the management of 4 days of shooting in various locations across the country.First Great Western Careers Websitehttp://www.joinusonthejourney.co.ukI managed a new employer brand for First Great Western giving them a clean fresh look for their advertising and website.Then moving onto managing the website which includes many aspects of flash, photography, video profiles and is very content heavy. The website also includes a content management system.The show piece of the website is the Customer Journey which shows all areas of the journey and where the new recruits would be involved with video profiles along the way describing a variety of jobs.http://www.joinusonthejourney.co.uk/ourCustomers.aspx Show less

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  Penna barkers

  Jun 2009 - Nov 2009

  Project manager

  Barkers group were purchased by Penna to create Penna Barkers

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  International tornado class association

  Sept 2009 - Dec 2014

  The ITA is a world wide association for sailors of the Tornado Catamaran. This year I have taken on the role of Secretary dealing with many third party organisations to keep our information upto date.I mainly cover the publicity for the class but also manage all the documentation which goes with running a class association. I am also the main contact for new people who want to learn about the Tornado or join the class association. The ITA is a World wide association for sailors of the Tornado Catamaran. I sit on the committee with many others spread around the World to decide where we want to take the class association allowing support for sailors across the globe.I mainly cover the publicity for the class talking to sailors and the media about the boat and the events we are running.

  • Secretary

    Aug 2010 - Dec 2014

  • Committee Member

    Sept 2009 - Aug 2010
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  Emperor design

  Nov 2009 - Sept 2010

  Project and account manager

  At Emperor I worked with a variety of clients supporting them through the whole project lifecycle from inital requirements gathering through to launch of their website or online solution.During the process I worked with a variety of 3rd party suppliers for various items including outsourcing development to India, video, share price feeds, stock imagery and content creation.The majority of the projects were built using Emperor's custom .Net CMS but I also worked with the EpiServer CMS and flat HTML websites.I was responsible for managing the clients through the process keeping them upto date with weekly meetings and status reports. Some recent work includes:National Treatment Agency for Substance Misuse - http://www.nta.nhs.ukFrom the initial pitch we provided a full solution and information architecture for the NTA to replace their manually updated website. This site includes Publication libraries, polling functionality, regional sections and a newsletter tool for direct marketing to their target audiences.Sanderson - http://www.sanderson-uk.comA portfolio website for Sanderson showing all of their wallpapers, fabrics and paints. Lots of functionality including a scrapbook where users can add products and test them against their room.Stagecoach Smart - http://www.stagecoachsmart.comA basic content managed microsite for Stagecoach for the launch of their Oyster style card.Samena Capital - http://www.samenacapital.comA website for Samena with an image gallery and secure login for their clients. Show less

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  Head london

  Sept 2010 - Nov 2013

  Working on a number of Digital Products and Services including Mobile websites, iPad applications and website upgrades mainly for a large white goods manufacturer with brand websites across Europe.Also working with a number of clients offering daily support and working through new features for their online systems.I manage assigned projects from project set up to completion on time and on budget. Raising risks, ensuring actions are assigned and completed while also ensuring that all changes are raised and managed effectively.Projects have ranged from User Experience, Design, Research, SEO, Maintenance, Content Creation (including translation) and Development of Mobile Websites, Ruby on Rails projects, .Net projects & iPad applications. Show less

  • Deputy Head of Project Management

    Nov 2012 - Nov 2013

  • Senior Project Manager

    Sept 2012 - Nov 2013

  • Project Manager

    Sept 2010 - Sept 2012
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  Sailing chandlery (previously dinghy rope)

  Mar 2012 - now

  Founder

  Sailing Chandlery is an online chandlery providing everything from shackles to boats and lots in between. We are an authorised Laser Performance, Devoti and Ocean Play dealer and help support sailors across the World.Things our team do:- Get your orders out the door quickly- We use fast shipping services- Provide you with accurate stock levels- Give back to sailing through our sponsored sailors and eventsOur customers constantly provide us with 5 star feedback.Explore our range of products through our Sailing Chandlery website www.sailingchandlery.com Show less

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  Rufus leonard

  Nov 2013 - Sept 2014

  Freelance senior project manager

  Initial 6 month contract to deliver a large design and build project for parents.£380k project budget for delivering a new website in a responsive UI framework and then integrating with Sitecore. Along with Sitecore we developed a Community using Telligent/Zimbra software which integrated with Sitecore using many shared services.- Large group of external stakeholders- Internal team of 10 people including UX, Design, Front End Developers, Back End Developers, QA and internal stakeholders- Iterative development approach- Integration with 3rd party toolshttp://www.bounty.com is the final website which launched in late July 2014.I was extended past the 6 months to continue with the initial project, then again to support a warranty period and work with other clients including the University of Reading and PWC.Key tools used: Sitecore, JIRA, Zimbra Community, Paprika Show less

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  Friday

  Oct 2014 - Aug 2015

  Leading a team of delivery managers and working in a relationship team with other directors to deliver a £5M international programme of work for HSBC. This includes working with a number of stakeholders across the World in Commercial Banking and Global Banking & Markets.Key responsibilities:• Lead and formulate delivery strategy, being the delivery expert the team can draw on to determine the most appropriate approaches and methodologies• Building relationships with other departments and with Friday clients• Direct line management responsibilities; coaching, mentoring and training• Leading initial planning and road mapping of projects and programmes of work, collaborating closely• Leading a collaborative, dynamic planning process, prioritising the work that needs to be completed against the capacity and capability of the Friday teams• Review, challenge and adjust performance levels to ensure quality outcomes are delivered on timeKey tools used: Sitecore, JIRA, Confluence, Projector Show less We Are Friday is a digital strategy, design and engineering company.Working with internal and external teams to deliver large public websites for HSBC. Currently working across two business areas for Commercial Banking and Global Banking and Markets. This involves multiple stakeholders across the World within the £5M+ digital programme of work.The teams I am managed consisted of Strategy, UX, Content, Design, QA and Engineering. I also had daily contact with remote HSBC teams assisting with the delivery.The websites are responsive and are integrated into Sitecore as the content management system. Show less

  • Freelance Project Director/Delivery Director

    Apr 2015 - Aug 2015

  • Freelance Senior Project Manager

    Oct 2014 - Mar 2015
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  Akqa

  Sept 2015 - Nov 2016

  Freelance associate project director

  Initial 3 month contract working across multiple work streams for Barclays, Barclaycard and bPay. This was a mixture of delivering social campaigns, UX prototypes and build projects using AEM.My initial contract was extended to continue on Barclays while also working across a connected devices, infrastructure and mobile app project for Dyson. This mobile app project involves updating and evolving existing Android and iOS apps to connect to a new infrastructure in China. The app then communicates with in home devices to make adjustments.I then moved onto working with Eurostar and L'OR Coffee (Jacobs Douwe Egberts brand) to deliver campaigns and a new e-commerce website experience.Supporting on content projects for Rolls Royce ironing out processes with third party suppliers then moving onto a prototype project for Virgin Holidays proving Conversational UI and Natural Language Processing techniques.Clients: Barclays, Barclaycard, bPay, Dyson, L'OR, Eurostar, Nike, Rolls Royce, Virgin HolidaysKey tools used: JIRA, Confluence, Plan View, Merlin Project, Omni Plan, AEM, IBM Watson, Microsoft LUIS Show less

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  Digitaslbi

  Nov 2016 - Mar 2018

  Car configurator lead

  Initial six month contract working as a feature team lead (scrum master) on the Helios (now PACE) programme for the Renault-Nissan Alliance. This involved working with onshore and offshore teams around the globe focussing on different areas initially then onto leading the Car Configurator.The programme vision is to create a global digital customer engagement platform to ultimately be rolled out to all regions, markets and brands across the Renault-Nissan Alliance. This was across 6 brands and 376 markets with 50 different languages which includes right to left markets.The websites are built on AEM and are responsive. My main focus was adding additional, highly complex, features to the car configurators for Renault, Nissan and Infiniti.The car configurator is a JavaScript heavy application integrated into AEM which utilises JSON data files for each model of vehicle. There are various features which can be turned on and off for different markets to use.From July 2017 I focussed on the Nissan and Infiniti brands working towards the launch of the Nissan North America and Japan websites. From January 2018 our team focussed on blocker features for the launching phase 2 of the Nissan Japan website which included the Configurator.My role involved leading a multi discipline team of 30 people who were split between London, Bogota and India. The product owner was embedded into our team on a daily basis and we were working closely with the various markets around the World to gather requirements, define solutions and implement them.Other teams were also committing code for the Configurator based on different priorities, I set up the rhythms and routines to balance priorities as well as mitigate risk reporting into key stakeholders.Key tools used: AEM, JIRA, Confluence, Altair Show less

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  Friday

  Apr 2018 - Mar 2019

  Delivery director

  We Are Friday was acquired by PA Consulting in December 2018. Together we have added further scale and depth to our capability in customer experience and service design, digital transformation and technology innovation to offer market-leading, end-to-end digital expertise to our clients around the world.

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  Pa consulting

  Apr 2019 - now

  Delivery director

  PA is an innovation and transformation consultancy. We believe in the power of ingenuity to build a positive human future in a technology-driven world.I work in the digital delivery team at PA to scope, set up and run projects and programmes that deliver digital transformation, digital products and digital services; using the best methodologies, people and conditions to set high-performing teams up for success.This involves working closely with teams, in the detail, breaking down client challenges and looking for the best way forward that will delight clients and their customers providing them with the best solution.Clients include: HSBC, Nokia, Hiscox, Anglia Ruskin University and new business opportunities. Show less