
Timeline
About me
Professional Services Integration Engineer with business analysis and publishing background located in the greater Seattle area.
Education

San antonio art institute
1988 - 1991Bachelor of fine arts - bfa drawing, designDid not formally receive a degree at this school; they closed, unaccredited 1 semester before the first class could graduate. Nevertheless, obtained 3 1/2 years of design and drawing experience. Significant time was spent focused with local artist Carl Embrey. He was instrumental in helping find a 'field of vision' for design -- a talent which has helped to this day in solving problems.

San antonio college
1988 - 1995Associate of science - as advertising artAttended courses from 1988-1991 in conjunction with courses at San Antonio Art Institute. When SAAI closed in 1991, I refocused, adjusted the curriculum, and completed an Associate in Applied Science: Advertising Art in 1995.

University of phoenix
2002 - 2005Bachelor of science - bs information technology 3.93Graduated with honors: 3.93 GPA.

Dallas county community college
2010 - 2012Associate in science nutrition sciencesActivities and Societies: Phi Theta Kappa Attended DCCCD for Clinical Nutrition and genetics focus.
Experience

Soberg's minuteman press
Apr 1990 - Apr 1993Typesetter / pre-pressResponsible for all manual pre-press functions (photographic plate-making, stripping, registration) for mostly 1-3-color projects. Created computer-based typesetting department to assist--and eventually replace--pre-press duties.

Sumari consulting
Jan 1992 - Dec 2001OwnerProvided technical planning, purchasing, implementation, and support of various network installations and computer systems for small businesses (many publishing-related) in San Antonio, Texas. Work ranged from single-client computer fixes to installing 100-computer networked sales centers and optimizing T1-connected mutli-location LANs. Specialized in publishing companies and tweaking networks for optimum performance.

Harcourt assessment, inc.
Apr 1993 - Jul 1995Composition specialistComposed pages for assessment products in the Xyvision system (a tagged / stylesheet proprietary system precursor to XML and XSLT). Led several innovations in tagging which were adopted by Xyvision-capable composition vendors which are still in use over 10 years later.

Pixelworks corporation
Jul 1995 - Apr 1997CompositionCoordinate and compose various projects, digitally. Emphasis on projects was designing, arranging, and creating customer-friendly press-ready files on very short deadlines. Streamlined a bi-monthly housing guide magazine and co-prepared it for press.

Harcourt assessment, inc.
Apr 1997 - Jun 1998Production specialistResponsible for managing schedules, deliverables, coordination of composition and manufacturing vendors, and interactions with internal clients for multiple clinical assessment projects.

Pixelworks corporation
Jul 1998 - Sept 1999Creative directorManaged the end-to-end workflow and production of two bi-monthly housing guide magazines (one San Antonio, one Austin) produced digitally for commercial printing. Assisted on digital video productions, and other projects as needed.

Harcourt assessment, inc.
Oct 2001 - May 2006- Instrumental in designing and directing business change from print-centric academic test publishing to an online model using XML, XSLT, XHTML, CSS, XSL-FO, and other technologies- Collaborated on and documented three corporate process redesign initiatives, resulting in approximately 70% timesaving streamlining of editorial, composition, and production/manufacturing processes- Created company standards for publishing operations, performed hundreds of training sessions for workflow software, administered a workflow-tracking system, and filed two patents for process and technology inventions- Highlights included designing a workflow that provided normal print, Braille print, and large print content on the same day. This drastically improved production efficiency, lowered development costs by two thirds, and provided a competitive business edge by delivering all formats at one time rather than serially. Show less
Publishing Technology Manager
Jan 2004 - May 2006Electronic Publishing Analyst
Oct 2001 - Dec 2003

Innodata-isogen
May 2006 - Dec 2008Design analyst- Pre-sales support of client opportunities leading to 10 contracts over two years- Led client workshops to establish business need, identify project scope, and deep dive process analysis and design for 23 business units across 14 companies- Contributed detailed business and process knowledge with industry thought-leader peers in XML and web semantics to provide accepted solutions for international publishers including Wolters Kluwer, Simon & Schuster, Thomson, Practicing Law Institute, and Reed Elsevier- Produced an average 60%-70% time and cost savings for clients through effective process design, technology integration, and change management- Managed client projects from design into offshore implementation, detailing project plans, processes, and periodic resource management Show less

Sumari consulting
Jan 2009 - Jun 2010OwnerTechPubs Global, Inc., Longmont, ColoradoContract length: 3 months, extended to 6 months- Closed a resource gap to support an XML-based HTML and XSLFO publishing project for Southwest Airlines- Rapidly adapted to a complex environment leading to successful completion of critical project milestonesState Bar of Wisconsin, Madison, WisconsinContract length: 2 years, ongoing- Established client confidence, resulting in two distinct projects: process redesign of production activities using XML technology and an online book-reader software development cycle- Led on-site analysis and process design meetings, provided XML process training, and acted as interface between the customer and on/offshore development teams- Combined deep standards-based process knowledge of publishing activities with known technologies to design two solutions- Process redesign work resulted in transitional 55% reduction in content time to market, with 70%-80% targeted for full implementation- Authored 90-page functional specification document detailing business needs and online book-reader use cases, resulting in active software development projectInnodata Isogen, Inc., Hackensack, New JerseyContract length: 3 months- Onsite system analysis of document management, XML authoring, and process-management tools for Wolters Kluwer in Toronto, Canada- Collaborative documentation creation across 3 business units, including XML authoring tool gap analysis and process flow diagrams Show less

Techpubs inc.
May 2010 - Aug 2016- Responsible for design, oversight, and implementation of publishing technologies from business (process), technical (functional), and adoption perspectives: content management, publishing, distribution, and viewing- Primary contact for design, project management, and support for customers: Air Canada, Virgin America, Southwest Airlines, and Omni Air International- Additional technical infrastructure support and installation for customers: Atlantic Coast Airways, jetBlue, SkyWest, Spirit, United Airlines, VivaAerobus, and WestJet- Principle installer, troubleshooter, and onsite trainer for TPG TechSuite software, PTC’s Arbortext Editor, PTC’s Arbortext Publishing Engine, and PTC’s Windchill Content Management System- Specialization in stylesheet technology, particularly XSLFO and XSLT- Lead a team of customer-focused Solution Architects for implementation of various facets of publishing technology- System administration focus: Active Directory integration, SSL, infrastructure optimization, and automation Show less
Master Solution Architect
May 2015 - Aug 2016Solution Architect
May 2010 - May 2015

Flatirons solutions
Aug 2016 - Jul 2018Solutions architect- TechPubs was acquired by Flatirons in 2016.- Technical Lead and Lead Developer for United Airlines (2017-2018). Brought a complex project into managed Agile sprints, resolved long-standing technical issues, and provided visibility to stakeholders on project progress- Named on the CEO’s blog for excellent customer service- Same Techpubs responsibilities while stabilizing customer quality and retention during transition to Flatirons- Identified as a key knowledge-bearer for the Flight Operations vertical, leading and supporting project delivery for all customers and acting as intermediary for developer and support teams- Technical Lead for two Delta Airlines projects (2016-2017) Show less

Gpsl (global publishing solutions) (remote employee)
Jul 2018 - Nov 2022Senior developer / architect- Technical lead for Lockheed Martin (M&FC), involved in integrating disparate publishing, PLM, and MPM systems (2022)- Technical lead for Los Alamos National Labs via Quark, Inc. involved in supporting enterprise publishing solutions and design (2022)- Windchill migration with SkyWest, upgrading enterprise content and publishing system (2022)- Architect and design for PLM / MPM project with CAE USA. This project includes design and iterative implementation for a complex parent company & sub-supplier manufacturing environment as well as integration with Deltek Costpoint ERP (2021).- Back-end architecture, design, and implementation for US Navy contract management project (2020). This project involved integration with IoT ThingWorx front-end, JSON intermediary over REST, and Windchill JAVA api back-end.- S1000D implementation project Technical Lead with General Dynamics Land Systems - Canada (2020)- Lead architect and development overseer for US Navy training support project (2019-2020). Responsible for work amounting to $500k in revenue on this project.- Design, installation, and support for service information management and logistics integration project with General Dynamics Land Systems - Canada (2018-2019)- Installation and support of SIM applications with CAE USA, Inc. (2018-2019) Show less

Galley
Nov 2022 - now- Successfully onboard large- and enterprise-sized customers by converting their recipe data from various formats into Galley's systems- Worked with Madklubben, Catering By Michaels, Nordstrom, Aramark Collegiate, Nutre Meals, Lifelong, and numerous others in 2023 to help migrate them to Galley- Use various technologies to accomplish conversion as required by originating systems: Machine Learning / AI, Snowflake database, Google App Script & related technologies, GraphQL, and others- Work directly with product, customer service, and customers to continually refine and improve onboarding activities- Support other professional service needs Show less
Professional Services Integration Engineer
Apr 2023 - nowImplementation Specialist
Nov 2022 - Apr 2023
Licenses & Certifications

Microsoft certified professional + internet
MicrosoftOct 2000
Microsoft certified professional
MicrosoftAug 2000
Network +
ComptiaNov 2000
A+
ComptiaApr 2000
Microsoft certified system engineer
MicrosoftNov 2000
Volunteer Experience
Catchafire Volunteer
Issued by Immigration Institute of the Bay Area (IIBA) on Nov 2020
Associated with Michael Friedman
Recommendations

Sanjay kumar singh
Team Leader at ICT PVt. Ltd.Delhi, India
Henry ruiz areas
Program Director.Managua, Nicaragua
Luis gutiérrez
FP&A Analyst at DeloitteCosta Rica
Dayane de brito santos
Médica Veterinária Sanitarista Fabril l Plusval AgroavícolaCapanema, Paraná, Brazil
Daniel smullen
Technical Solutions Engineer at EpicMadison, Wisconsin, United States
Engelbert schlögel
Palestrante | Gestor | Tutor & ProfessorGraz, Styria, Austria
Suzanne paquette
Self-employed Consultant - Credit Union Finance and AccountingChristina Lake, British Columbia, Canada
Vinod nandikolla
OPERATIONS MANAGER INTERNATIONAL OPERATIONS REMITTANCESAndhra Pradesh, India
Ntsikayomzi kennedy manona
Process/ Quality Engineering Manager at G.U.D. HOLDINGS PTY LTDPort Elizabeth, Eastern Cape, South Africa
José luis garcía hernández
Ingeniero de softwareQuerétaro, Mexico
Katerina balouka
Environmental Engineer MSc | Democritus University of Thrace (DUTH)Greece
Raymond binger
Respiratory Care PractitionerBakersfield, California, United States
Kevin short, cmfc®
Manager, Life Insurance at Nationwide FinancialZona metropolitaă Columbus, Ohio
Laura markin
Executive Director of Transformation and Strategy, Urban Health InitiativeGreater Chicago Area
Rasheeda adair
Management | Talent Acquisitions | Recruitment | Human Resource Communications Experienced within ...Greenville, South Carolina, United States
Syed jaffar
Retail | Wholesale | Sales and Marketing | Business Development | ManagementTamil Nadu, India
Arga noer a margono
Corporate Legal Team Leader at PT Bank Syariah Indonesia Tbk.Jakarta, Jakarta, Indonesia
Raymond petren
Associate Professor of Human Development & Family StudiesPenn State University
Chiara gonelli
Docente presso Ministero dell'Istruzione e del MeritoForlì, Emilia-Romagna, Italy
Ahra cho
Dietary Manager/ASD/RecruiterSan Jose, California, United States
...