Experience

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  Motorola puerto rico

  Aug 1994 - Jul 1997

  Product and process engineer
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  Hewlett packard

  Aug 1997 - Sept 2002

  Hardware products new product engineer and program manager

  Program Manager – Led hardware products introduction to PR manufacturing, from laboratory prototype to production release. Managed major projects for HP High End Servers and Mid Range Servers. Responsabilities:-Led PRMO cross-functional team to successfully release new PCA server products to manufacturing.-Created project plans and define deliverables and processes required for each product phase.-Determined project resources (engineering, manufacturing, supply chain).-Determined and justify project budget.-Represented PRMO team in the System and Lab Team meetings.-Conduct regular meetings with PRMO multifunctional team, post mortems, and communicate status to PRMO management and System/Lab Teams.-Created shipment plans and commitments based on project requirements, deliverables, processes available and capacity for each project phase. Coordinated prototype runs. New Products Engineer - Responsable for introduction of new products and product quality. Led implementation of product changes and corresponding documentation according to ISO 9002 guidelines. Technical liason with product designers providing feedback during the development cycle. Root Cause Analysis of failures and troubleshooting. Quality metrics presentations. Show less

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  Hewlett packard enterprise

  Sept 2002 - now

  Manager, leading Multi-country, multi-disciplinary team that consists of software developers, QA engineers and validators located at HOuston, Taiwan and Puerto Rico. Responsible for the desing and development of automated solutions and execution of Software QA validation for new and sustaining diagnostics for all HPE servers. Staffed, trained and managed PR Team and QA lab startup. Developed strategy and led team in the design and implementation of an automated framework deployed to ww labs and running validation 24/7. Responsible for hardware allocation consisting on more than 300 servers at WW labs to support diagnostics development and QA activities. Manage $1M material and equipment (M&E) budget to support development and QA at all labs. Implemented BCP strategy for hardware to enable relocation of critical activities and operations in case of catastrophic impact at any of our Labs. People manager of Show less Manager Operations Management Center and Engineering Services - Lead HP Aguadilla Network and Security Operations and the Engineering/technical team that supports the operation. Managed start up of network administration services for HP customers including infrastructure, business and technical processes, resource allocation, training, cost model and DRP strategies. Lead an engineering team responsible of the design, implementation, testing and monitoring of data management solution . Accountable for results on all services provided by OMC team. Show less Supervisor – Supervise a team of level-2 customer support for electronic delivery products and new product introduction technical team (physical and electronic software products). Established protocols and metrics to improve customer satisfaction. Computed statistics to address major problems and reduce response and resolution times. Implemented process improvement that resulted on 40% reduction of support cases for e-delivery products. Program Manager – Lead cross-functional teams in the successful implementation of Software Development projects. Show less Program Manager – Lead cross-functional teams in the successful implementation of assigned projects. Responsibilities include project scope definition, project plan development and implementation, risk management, resources identification and executive reports and presentations to project sponsors or upper level management. PM Portfolio: Software Content Management Applications. Lead the implementation of software applications for content management to support HP Software business strategies. Lead cross-functional and remote teams, including developers and product engineers. Responsible for gathering requirements from business groups, conduct analysis and design reviews meetings, work with developers to create a development plan and schedule, monitor and conduct development review meetings. Communicate project status.Software realignment Project- Led Program consisting of 5 work streams in order to standardize supply chain process and applications, by transferring processes, applications and development responsibilities to HPPR. Business Continuity Project - Lead Business Continuity project. Conduct Risk analysis and Business Impact Analysis (BIA) to determine critical business functions. Evaluate and implement business continuity strategies to ensure continuity of business.HP Project Manager- Ministry of Education Trinidad and Tobago Liaison - Manage and oversee HP’s deliveries and commitments with HP Partner at Trinidad and Tobago to deliver a $5M orders in a timely and effective manner. Focal point for delivery and quality escalations, credit and other issues that impacted delivery of orders. Show less

  • Sr. Manager Supply Chain Cybersecurity

    Oct 2020 - now

  • Manager Software development QA and Automation

    Mar 2015 - Sept 2020

  • Manager of Engineering /SOC Operations Management Center

    Feb 2013 - Mar 2015

  • Program Manager and supervisor- New Product and electronic delivery product

    Aug 2010 - Jan 2013

  • Program Manager /Engineer

    Sept 2002 - Jul 2010