Experience

• 

  Jalasoft

  Jul 2007 - now

  As a manager, I am responsible to make sure my teams and their members, complete their tasks with the best quality while managing teams, making sure these teams are well staffed and have all necessary software, hardware, and informational resources they need to keep productivity and quality of their assignments. I have handled teams formed by QEs, automation, Dev Ops, Technical Support, and also developer teams, one of my goals is always to work on integrating these teams to answer and perform like one team for our customers.I have had the opportunity of working in parallel with different clients, and different products, each with different technologies and purposes.I have had also the opportunity to coach and guide leads with different backgrounds and experiences, make sure they keep an eye on what daily tasks performed by their teams are and at the same time help them to build team strategies and a variety of other tasks to ensure teams are performing as expected and our counterparts are satisfied with the results,Coaching also team members by assessing their performance and providing helpful feedback and training opportunities.Resolving conflicts or complaints from customers and employees.Ensuring staff members follow company policies and procedures. Show less - Interact with BA, and managers from QA and Development team about US definition, estimations, sprint, and release commitments.- Attend design meetings with QA team members, development and stakeholders,- Create, update, and review test cases and plans, building test strategies to ensure a good coverage and the use of different testing techniques, providing guidance to team members to have consistent results and quality as team.- Escalate team defects on regular basis and also prepare reports for war meetings for my and my team work.- Lead and supervise test work done by the QA team.- Maintains documentation of test results and product-related documentation as well for future new team members' training.- Analyzes test results to ensure existing functionality and recommends corrective action. Escalate problems or concerns about the quality of the product when necessary.- Following schedules, escalate and build mitigation plans to address any problem that can impact task completion on time.Trained new team members and also coached them and the rest of the team on product technologies and processes. Show less I worked as an outsourced QE for Web applications doing mainly manual testing but also building some automated scripts with Watir.Ensure that the software meets all functional and non-functional requirements before releasing a new version.Creation and execution of test cases based on user storiesCreation of test plans, testing strategies, and test data, providing the best coverage.Report software bugs, interact directly with the people involved in problem-solving to assist them with reproduction, configure environments, provide data tests, etc.Provide accurate reports on the progress and results of the testing done to the team, my managers, and stakeholders when applied. Show less

  • Manager

    Jul 2010 - now

  • QE Lead

    Jul 2008 - Jun 2010

  • QE

    Jul 2007 - Jul 2008