Wendy Heitbrink, MSN, BSN, CMSRN

Wendy heitbrink, msn, bsn, cmsrn

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location of Wendy Heitbrink, MSN, BSN, CMSRNTroy, Ohio, United States
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  • Timeline

  • About me

    Assistant Nurse Manager

  • Education

    • Clarks state

      2008 - 2013
      Registered nurse rn junior
    • Wright state university

      2016 - 2021
      Master’s degree nursing administrator
    • Ohio university

      2013 - 2015
      Bachelor of science (bs) registered nursing/registered nurse

      BSN

  • Experience

    • Doctor's urgent care

      Sept 1993 - Jun 1996
      Medical assistant

      Developed patient care plans, including assessments, and evaluations. Assisted physicians examine and treat patients to include minor surgery, injections and incisions and drainage/wound care. Organized and led unit based Quality Assurance Program. Experienced in all outpatient testing and venipunctures. I assisted in the organization and maintaining an industrial drug testing and vaccination programs for contracted local business and city officials.

    • Pain management, inc

      Aug 1996 - Apr 1999
      Office manager/medical assistant

      Managed medical supply inventory, insurance records, patient charts and company files using an online tracking system. Communicated with patients via phone, email and in person to obtain payments on outstanding accounts regarding lawsuits. Developed and maintained positive customer relationships through effective communication. Performed all administrative duties. Carefully selected, acquired and retained qualified staff, as well as trained new staff. Regularly evaluated employee performance. Clinically, assisted the physician in office, procedures and monitoring narcotic prescriptions. Show less

    • Digestive specialists, inc

      Sept 1999 - Aug 2012
      Medical assistant

      Developed and maintained quality care systems and standards, including but not limited to, creating and improving medical protocols/guidelines. Disciplined, energetic employee who quickly establishes rapport with patients and colleagues. Provided education to Hepatitis C patients on detox and withdrawal, medications, addiction, recovery, coping skills and community resources. Evaluate patient care needed prioritized treatment and maintained patient flow in a hectic office setting. Experienced in educating patients on procedures and discharge instructions. Monitor drug reactions and carefully documented progress of individual participating in clinical trials Show less

    • Grandview hospital

      Jun 2013 - Feb 2022
      Rn, charge nurse

      Immediately hired upon completion of NCLEX. Maintained current licenses. Strengthened already instilled strong time management skills along with excellent patient care. Subjected but not limited in areas of hospice, pain management, wound care, bariatric recovery, addiction and withdrawal treatment and infection control on a forty-two-bed medical-surgical unit. Continuing education MSN. Selected to act as Interim Educator for six weeks. Co-Chairman of the unit council. Nominated and selected to participate in a one-year educational and mentored program for Nursing Leader Fellowship. Show less

    • Clark state community college

      Jun 2016 - Jun 2020
      Clinical adjunt, educator

      Excellent opportunity to work on skills in effective communication and leadership working with new nursing students. New students need support and a gentle hand in the first year of clinical to overcome anxieties and insecurities while instilling necessary skills. I believe this foundation int he first year allows the students to excel bedside nursing in the second year. I try to lay the foundation of robust assessment and compassionate patient care so when they graduate and are looking for a job, the qualities of compassionate care instilled first; we all know that is tough while insecurities are high. Humbled to assist in future nurses! Show less

    • Grandview medical center system

      Oct 2018 - Feb 2022
      Staff nurse

      Developing new cardiac skills in multiple drips and open heart recovery. Growing unit beginning with 23 beds and ending with 52 bed unit. Enjoying the collaborative care with new physicians and staff.

    • Kettering health

      Jan 2025 - now

      Mentoring and guiding new nurses to the extraordinary world of bedside nursing. It can be challenging at first, but with a dedicated team to support new nurses at the bedside, one can develop life long skills in patient centered care that exceeds any challenges presented. Leading great nurses to aid the reduction of hospital ED holds with an admission unit. Passionate care for our community, just in one more unique way!

      • Assistant Nurse Manager

        Jan 2025 - now
      • Clincal Nurse Leader

        Jan 2025 - now
  • Licenses & Certifications

    • Acls

    • Cpr

    • Tcar