
Paula Bernal
Sales Associate

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About me
Marketing Manager - Plastic & Reconstructive Surgery
Education

Gateway Technical College
2016 - 2018Associate of Science - AS Medical/Clinical Assistant
University of Wisconsin-Parkside
2021 - 2024Bachelor of Business Administration - BBA BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES
Tremper High School
2012 - 2016High School Diploma High school
Experience

Michael Kors
Apr 2017 - Apr 2019Sales AssociateResponsible for assisting and building long-lasting relationships with customers to drive long-term sales. Duties included greeting customers when they enter the store, helped customers find specific products or showing them how to use them, and ringing up customer purchases on the POS register. Assisted in floor sets to arrange merchandise to be visually pleasing and well organized. Fo

North Shore Bank
Nov 2018 - May 2019Bank Teller• Processed standard teller transactions for customers including servicing client accounts, accepting loans payments, managing safe deposit box payments, cashing checks, balancing cash drawers, and handling night deposits. • Resolved all questions and concerns related to accounts and bank products. • Recommend credit and loan products, such as personal loans and mortgages, when appropriate. • Floated to multiple credit unions for bilingual clients when necessary.

Froedtert South
Jun 2019 - Mar 2022As a cosmetic Medical Assistant, I took the initiative to create all social media pages, formulated all digital media advertisers and public engagements. In 2020 I had the opportunity to create a hospital advertisement to launch the new 2020 EPIC program displayed throughout the organization, public magazines, and billboards. Working with the marketing team was a great opportunity. Self-directed and resourceful Medical Assistant with 2+ years’ hands-on experience in providing direct patient care while managing the front desk and administrative operations.Cosmetic devices. A highly motivated individual who works efficiently in a team as well as individually.
Marketing Assistant
Aug 2020 - Mar 2022Plastic surgery
Jun 2019 - Mar 2022

Advocate Aurora Health
Mar 2022 - nowAs a Senior Intern for Advocate Health in the Human Resources department, I serve as a specialist assisting employees with a diverse array of inquiries and needs. My role involves providing support and guidance on company policies, benefits, and resources, ensuring every team member has the information and assistance they require to thrive professionally and personally within our organization. As a Registered Medical Assistant, I helped with procedures, laser treatments, consultations, and more. Besides the medical side, I took before and after photos of patients, showing their amazing transformations. I also organized volunteer work and marketing events to promote Dr. Dahlia Rice and her practice.
Human Resources Specialist
Sept 2023 - nowRegister Plastic Surgery Medical Assistant
Mar 2022 - Mar 2024

DMR Aesthetics Chicago
Sept 2023 - nowDirector of Media MarketingBrand Development: Crafted the clinic's logo, setting a strong visual foundation that reflects our core values and attracts our target audience.Social Media Management: Created and now manage the clinic's social media profiles, ensuring consistent branding and engaging content that effectively communicates with our community.Content Creation: Spearhead the creation of advertisements, utilizing both organic and paid strategies to enhance visibility and engagement.Photography: Lead photography efforts, including operating room photography, to authentically capture the intricate details of our procedures and clinic environment. This unique aspect of our content strategy provides an intimate look at our services and helps demystify the surgical process for potential patients.Engagement Strategy: Develop and implement engagement strategies to build community interaction and solicit feedback, maintaining a positive and active brand presence.Analytics and Reporting: Analyze performance metrics across digital platforms to refine and optimize our marketing strategies for increased engagement and clinic growth. Show less
Licenses & Certifications

Statistics for Data Science and Business Analysis
UdemyOct 2020
The Fundamental of Digital Marketing
Google Digital GarageJul 2020
CPR & AED
American Heart AssociationFeb 2019
Cooltone Provider Training
AllerganApr 2020
Coolsculpting Provider Training
AllerganApr 2020
Certified Medical Interpreter - Spanish (CMI)
Froedtert SouthAug 2019
CPR/AED/First Aid
MEDIC First Aid NederlandFeb 2019
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