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Song Kiat Ng

Song Kiat Ng

Head of Activity

Followers of Song Kiat Ng54 followers
location of Song Kiat NgKuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

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  • Timeline

  • About me

    Songkiat (welcome DM Security Analyst/Security Engineer recruiters)

  • Education

    • Multimedia University

      2020 - 2022
      Bachelor of Information Technology Security Technology Second Class Upper

    • Foon Yew High School 宽柔中学

      2013 - 2019
      Web Page, Digital/Multimedia and Information Resources Design

      Aktiviti dan Persatuan:Microcomputer Society- group leader of web design team

  • Experience

    • PlayVenture Society

      Jan 2022 - Jan 2023
      Head of Activity

    • Ges Manufacturing Services (M) Sdn Bhd

      Jan 2022 - Jul 2022
      Intern

    • Computer Guys

      Nov 2023 - now
      System Administrator Helpdesk

      Provide L1 & L2 Support, and some L3 support.- L1: Zoho Desk (Email Tickets), Bria (Phone Tickets)- L2: Remote Desktop Support (TeamViewer), User Accounts Management (Microsoft Active Directory, Microsoft Office 365 Admin Center, Google Workspace Admin), Fortinet Firewall configuration, Printer Installation & Troubleshooting (Xerox Apeos Printers, EPSON Cloud Printer, etc.)- L3: Rapid identification of user machine problems and ensuring swift escalation to on-site L3 Engineers.

  • Licenses & Certifications

    • Google Cybersecurity Certificate

      Coursera
      Jan 2024
      View certificate certificate

    • Nexagate x MMU CTF 2023

      Nexagate