Melissa Fattore

Experience

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  Kent Meridian Family Eyecare

  Sept 2004 - Mar 2007

  Office Manager

  Directed comprehensive management of patient accounts, overseeing insurance benefits administration and billing processes to ensure accuracy and compliance.Led initiatives to resolve claim disputes and patient grievances, achieving a high rate of dispute resolution and enhancing patient satisfaction.Streamlined documentation systems, implementing advanced filing and organizational protocols to improve efficiency and data accessibility.Strategically reduced accounts receivables, driving significant improvements in cash flow through targeted collections strategies and financial oversight.Oversaw pre- and post-exam testing operations, ensuring optimal support for clinical procedures and patient care outcomes. Show less

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  Oki Industries (Golf Club at Newcastle)

  Sept 2010 - Dec 2012

  Events Coordinator

  I successfully coordinated logistics for over 350 events, with attendee counts ranging from 30 to 300 participants. This required meticulous planning and execution to ensure that each event ran smoothly. I was responsible for creating and maintaining detailed event schedules, which included coordinating with vendors, managing registration, and overseeing on-site operations. My attention to detail and ability to adapt to changing circumstances were key in ensuring the success of these events. Additionally, I worked closely with clients and team members to understand their needs, address any concerns, and deliver a seamless experience from start to finish. Show less

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  Sunset Gardens Home, LLC

  Dec 2010 - Sept 2020

  Managing Partner

  Strategic HR Management: Oversee human resources functions, including the implementation of HR policies, job postings, and managing employee training programs.Financial Oversight: Manage payroll processes, ensure accurate bookkeeping, and act as a liaison for state audits.Stakeholder Communication: Provide regular updates to families regarding health status and activities, maintaining open lines of communication and fostering trust.Compliance and Record Management: Ensure the maintenance of public and protected records in accordance with regulatory requirements.Team Leadership and Conflict Resolution: Lead staff management efforts, address and resolve complaints, and maintain a positive work environment.Board and Community Engagement: Represent the organization in monthly association meetings, facilitating collaboration and maintaining strong community relations. Show less

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  AssuredPartners

  Sept 2020 - now

  HR Business Partner | Washington & Oregon HR Platform leader for Washington

  • HR Business Partner | PNW Platform

    Jun 2023 - now

  • HR Platform Leader - Washington

    Jun 2021 - now

  • Operations Manager

    Sept 2020 - now