
In Kyoung Chang
Retail Sales Coordinator

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About me
University of Illinois at Chicago, Class of 2021_ A content marketing manager & Web planner in Singapore
Education

Seoul Institute of Arts
2015 - 2017Withdrawl Music of KoreaActivities and Societies: Orchestras - Seoul Arts String Ensemble - SOREA Band

University of Illinois Chicago
2017 - 2021Bachelor's degree BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES 3.77/4.0- I am recognized by The Dean's List for 4 years in a row. - As a markting major, I was the leader of most of the group assignments. I planned group meetings and assigned tasks for my group members. I led my teams to get grade As in most of group assignments. - I sent emails and letters to university officials to persuade them to adopt new lecture systems for international students during pandemic, and gathered students to sign up a petition to have virtual lectures during pandemic due… Show more - I am recognized by The Dean's List for 4 years in a row. - As a markting major, I was the leader of most of the group assignments. I planned group meetings and assigned tasks for my group members. I led my teams to get grade As in most of group assignments. - I sent emails and letters to university officials to persuade them to adopt new lecture systems for international students during pandemic, and gathered students to sign up a petition to have virtual lectures during pandemic due to Covid-19. Show less
Experience

HANSSEM
Jan 2014 - Dec 2014Retail Sales Coordinator-Created order entry calendar and sales spreadsheets.-Relocated the product displays and the angle of illumination by identifying the foot traffic in the store. -Communicated and shared sales performance with management and team.-Represented Hanssem's core values to customers and led them to purchase products.-Suggested which products should be promoted to the head office after identifying sales performance and product inventory. -Requested resolutions to the headquarters after receiving customers' complaints and gave phone calls after resolving the issues. Show less

OMAKASE YUME
Jun 2018 - Mar 2020Social Media Contents Creator- Member of Omakase Yume establishment team and received a Michelin Star in a year after its establishment. - Planned the website development and strategy in accordance with Google Analytics - Took photos and uploaded posts on Instagram, and managed the Instagram account of Omakase Yume to stimulate online traffic.

BEDGEAR
Apr 2020 - Jul 2020Sales And Marketing Intern- Completed 2 month OJT course for the on-site sales practice- Assistance of first sales manual production for company's major item, Bedgear Performance Mattress- Planned for the operation of the first direct management store for the above major item.- Proposed a 2021 sales price operation plan through import cost analysis and profit analysis for the above item (joint)<On-site Application of the main business of performance above>1. Confirmation of the company's sales manual and application of employee training according to the manual (August 2020 to present) 2. Opened the first direct management store <Bedgear Performance Mattress Giheung>: Applied the first sales manual that I participated in production to the training of the employees of the first store directly operated3. Suggestion to continue commenting on supplementation of the manual even after Internship ends: Proposals are used as key references for final manual preparation in June, 224. Implementation of the price management plan for the company's major items based on import cost and profit structure analysis<Major Tasks>- In-person sales in the early days of opening- Contribute to store normalization led by early opening sales- Collaborate to modify product display plans during operation Show less

EiE Korea University International Language Institute
Jul 2021 - Apr 2022English Instructor- Provided guidance for future success and improvement of students, led parent information sessions concerning child learning development and content. - Informed 38 parents about their childrens' studying progress and performances via weekly emails and phone calls in order to engage parents in the academic community and allowed them to participate in home learning. - Trained and supervised 4 interns in 5 distinct jobs in order for them to advance to supervisory positions in the educational institute. Show less

Jungchul Language School
Jul 2022 - Oct 2022English Instructor
NSTORY PTE LTD
Nov 2022 - Apr 2023Web Planner & Marketing Manager- Plan and organize the content of web pages and mobile apps for the services that are currently in development - Determine the needs and wants of users, pinpoint the exact marketing target, and present content ideas to pique their interest - Plan the main web page contents and the detailed pages. Make a document and image of the content ideas, and deliver them to the UI/UX and development departments - Create and manage two Instagram accounts to promote the new services and the software of the company - Take and edit photos & videos to run the Instagram accounts - Conduct market research in preparation for the incorporation in Malaysia and serve as the main presenter at meetings to assist the company - Organized the contents of the presentation materials and created visual aids so that the company can receive the Government Grant Show less

Singapore Airlines
May 2023 - nowCabin Crew
Licenses & Certifications
- View certificate

Google Ads Search Certification
Google AdsAug 2022 - View certificate

Google Analytics 4 Certification
Google analyticsAug 2022 - View certificate

Google Analytics Individual Qualification
Google analyticsApr 2020
Honors & Awards
- Awarded to In Kyoung ChangThe Dean's List - Aug 2021 The Dean's List recognizes students who have earned a grade point average of at least 3.50 on a minimum of 9 graded hours.
- Awarded to In Kyoung ChangThe Dean's List - Dec 2020 The Dean's List recognizes students who have earned a grade point average of at least 3.50 on a minimum of 9 graded hours.
- Awarded to In Kyoung ChangThe Dean's List - Aug 2020 The Dean's List recognizes students who have earned a grade point average of at least 3.50 on a minimum of 9 graded hours.
- Awarded to In Kyoung ChangThe Dean's List - Dec 2019 The Dean's List recognizes students who have earned a grade point average of at least 3.50 on a minimum of 9 graded hours.
- Awarded to In Kyoung ChangThe Dean's List - Aug 2019 The Dean's List recognizes students who have earned a grade point average of at least 3.50 on a minimum of 9 graded hours.
- Awarded to In Kyoung ChangThe Dean's List - Dec 2018 The Dean's List recognizes students who have earned a grade point average of at least 3.50 on a minimum of 9 graded hours.
- Awarded to In Kyoung ChangThe Dean's List - Aug 2018 The Dean's List recognizes students who have earned a grade point average of at least 3.50 on a minimum of 9 graded hours.
- Awarded to In Kyoung ChangThe Exceptional Students Gala UIC - Undergraduate Student Government May 2018 USG hosted the employment gala for students who are achieving excellent academic achievement, and was invited to it.
Volunteer Experience
Interpreter & Musical instrument player
Issued by Institut Teknologi Bandung on Jan 2017
Associated with In Kyoung Chang
Languages
- enEnglish
- koKorean
- chChinese
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