Monique James

Experience

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  Beauty First

  Jun 1998 - Jan 2010

  Franchisee Co-Owner/Salon Manager

  OverviewCo-owned, managed and opened five franchise locations in Greater Houston. Recruited and developed 60+ stylists and sales staff, purchased products and negotiated pricing. Accomplishments• Groomed several employees as Top Stylists and Top Sales Performers for Beauty First Corporation.• Cultivated relationships Aveda, Dermalogica, Kerastase and Phyto. • Positioned 3 locations in the Top 5 in retail and salon sales and one as No. 1 Performer in the nation (out of 80).• Grew annual revenues to $5 million. Show less

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  True Beauty Salon Spa Store

  Jan 2010 - Sept 2018

  Partner/Salon & Retail Manager

  OverviewDe-branded two previously franchised locations to pursue new business direction. Shared P&L for staffing, training, employee relations, payroll, purchasing, merchandising, advertising, promotion, distributor relations, brand launch, sales, marketing and customer service.Accomplishments• Identified/sourced local distributors and introduced new brands. • Instituted monthly promotions and quarterly advertising mailers.• Implemented $15 loyalty reward card and “True Tuesdays”, a monthly promotion.• Grew annual revenues to $3 million. Show less

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  Nova Star Salon Services

  Jan 2018 - Jan 2019

  Distributor Sales Manager

  Drive brand recognition and promote market presence in Houston for this emerging East Coast distributor. Cold-call salon owners to sell Abba Pure Professional Haircare, Color Design Professional Italian Color, Modern Original Products (MOP), Keratin Complex Professional Smoothing Treatment, Phyto Botanical Power Products and Revlon Professional brands.Accomplishments• Developed business plans and sales strategies and educated salon owners and operators on product usage and sell-through.Captured market share for Phyto, Abba, Keratin, MOP and Revlon Professional brands despite intense market competition Show less

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  Dillard's and Dior

  Jan 2019 - Aug 2020

  Beauty Director

  Accountable for consistently achieving counter sales goals for six top performing Dillard’s/Dior locations. Responsible for consistently increasing beauty and fragrance market share and store penetration.Recruit and service customers alongside team to drive sales, lead by example and develop the team’s service, selling and artistry skills.Lead successful execution of all programmed and counter created events.Maintain high performance team through education, motivation and coaching.Set, communicate and monitor team’s productivity and service goals and provide on-going feedback.Train and develop team on Dillard’s 5 Star Service, Clientele @ Dillard’s and Dior luxury service standards.Work closely with Area Cosmetic Manager, Store Manager, District Beauty Director, and Dior Account Executive to maintain Dior's expectations and goals. Show less

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  PRINCESS PROFESSIONAL SALON SPA SERVICES

  Aug 2020 - May 2021

  Sales Consultant

  Generate new sales leads through account research, networking and cold calling in the Sugar Land, Richmond, Rosenberg, Lake Jackson, Angelton, Alvin, College Station and Brenham, Texas. Represent, present, and sell through professional salon product lines: Aluram, Brazilian Blowout, Color Wow, Ethica, GK, Lakme, Living Proof, Megix10, Milbon, and Oligo(Calura). Build and maintain solid relationships with clients as well as Brand Managers of product lines. Educate and inform clients on brands/products in order to grow their service and retail business. Orchestrate events by individual brands to create brand awareness and penetration in the market place. Show less

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  Dermalogica

  May 2021 - now

  • District Manager

    Jul 2023 - now

  • Business Consultant

    May 2021 - now