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Dieketseng Mothusi

Dieketseng Mothusi

Customer Service Representative

Followers of Dieketseng Mothusi721 followers
location of Dieketseng MothusiCity of Johannesburg, Gauteng, South Africa

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  • Timeline

  • About me

    Senior Sales Manager at NTT DATA Middle East and Africa

  • Education

    • CBM Training

      2023 - 2023
      Higher Certificate Management Development Training

      CoachingBudgetingLeadership SkillsProject Management Finance Management Business Management

    • University of Johannesburg

      2005 - 2008
      Diploma Marketing/Marketing Management, General

  • Experience

    • MultiChoice

      Jun 2008 - Jan 2010
      Customer Service Representative

    • Top TV

      Feb 2010 - Mar 2011
      Customer Care Executive

      I started at Top when it was about to launch i started working there as a call center agent, i was then moved to an acting team leader then to a complaints consultant and customer care executive. I would deal with the queries that the clients had and guarantee them resolution through contact feedback and communication. We would handle techinical queries, hardware remote support, activations and billing queries

    • Neotel

      Aug 2011 - Apr 2012
      Leads Generation Consultant

      My possition as a lead generation consultant i would work with Key account managers and generate warm leads for them.I would source cold leads and contacts those clients and do a needs analysis based on what their business is about then i would then set an appointment for them for the key account managers to come and meet with them to do a presentation about the offerings of our company.

    • MWEB Business

      May 2012 - Apr 2015
      Account Manager

      Generating new business through cold calling and networking Maintain accurate forecast and activity lists/reports. Managing Pipeline and salesfocust Achieve sales/revenue targets. Ensuring that related administration processes are completed accurately and timeously. Prepring proposals and presentations and also working on quotes for clients. Foster relationship building with internal and external clients.

    • Ignite

      May 2015 - Aug 2019
      Channel Account Manager

      • Identifying, developing and expanding relationships with re-sellers and partners• Provide product training to partners and inform them about complementary services available for them• Achieve monthly targets• Resolve partner related issues and sales conflicts by keeping them informed always• Manage daily sales activities with partners making sure that I reach my monthly target• Draft sales proposals and assisting in client presentations• Involved in the planning of road shows, partner award and marketing related activities related to partners Show less

    • Vox Telecom

      Sept 2019 - Dec 2020
      Regional Channel Manager

    • Dimension Data

      Jan 2021 - now
      Sales Specialist

    • NTT DATA Middle East and Africa

      Oct 2023 - now

      • Senior Sales Manager: Infrastructure Solutions

        Aug 2024 - now

      • Sales Manager: Infrastructure Solutions

        Oct 2023 - now

  • Licenses & Certifications