George Liolios

Experience

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  Jumbo SA

  Aug 2007 - Sept 2007

  Sales Advisor

  Main Responsibilities:o Customer serviceo Providing proposals and solutions related to the needs of each client o Arranging products on shelveso Responsibility space control

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  UPS

  Aug 2008 - Jul 2009

  Office Employee

  Main Responsibilities:o Registration of bills of lading in the company's electronic ERP systemo Arrangement of documents, and parcels according to the country of dispatch

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  Cyta Hellas

  Dec 2010 - Jan 2012

  Sales Executive, Customer Service Officer

  Main Responsibilities:o Providing comprehensive proposals and selling telecommunication services and technology products according to the needs of each customero Customer serviceo Resolving of economic and technical problems, complaints management.

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  Greek Army

  Jan 2012 - Aug 2012

  Soldier
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  SANI RESORT

  Aug 2012 - Sept 2012

  Tablist-Cashier

  Main Responsibilities:o Cash desk management, knowledge of the MICROS cash flow electronic systemo Every day communication with clients and colleagues in English

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  Cyta Hellas

  Sept 2012 - Mar 2019

  Telecommunication Services Sales Consultant, Customer Service Executive,Store manager

  Main Responsibilities:o Providing comprehensive proposals and selling telecommunication services and technology products according to the needs of each customero Conclusion of new internet, landline, mobile, prepaid and pay TV contractso Renewal of existing customers' contracts regarding their programs and services and inform them of new offers and product categories that may be of interest to themo Sale of technology products according to the needs of each customero Outgoing phone calls to renew customer contractso Customer serviceo Solving, managing and settling financial and all kinds of problems and complaintso Primary management of technical issueso Outbound phone calls to confirm resolution of technical issueso Settlements of overdue and non-overdue customer amountso Transfer of customer services to new customerso Registration of standing orders and amendmentso E-billing registrationo Change/Correction of information in customer recordso Paying, printing and clarifying billso Responsibilities as store managero Smooth operation of the storeo Human resource management and work program preparationo Creation and sending of monthly store financial reportso Warehouse management, control and monthly inventories using SRS systemso Management of daily cash transactionso Commercial operation of ERP, SRS, KERNEL systemso Excellent use and knowledge of Oracle CRM operating system and other company’s programs Show less

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  Cosmatos Bros G.P. – Ship Supplies & Services

  Jul 2019 - Jun 2020

  Office Employee - Supply Coordinator

  Main Responsibilities:o Creation, processing in Excel format of customer offers, registration in ERP system - In House Sales Ship Supplies - and sending customer offers at their own request regarding the needs of each ship in food and materialso Communication with existing and potential customers in the English languageo Contact with suppliers, submitting requests and orders for materials and foodo Creating and submitting customers’ orderso Registration and issuance of invoices, shipping documents and other documentso Physical and electronic archiving of documents, invoices and recordso Electronic registration of company proceedingso Edit, format and send of EXCEL, WORD and PDF files onlineo Basic accounting knowledge Show less

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  ZeniΘ

  Jun 2020 - now

  Energy Sales Consultant and Customer Service Executive

  Main Responsibilities:o Providing integrated energy proposals and solutions according to the needs of each customero Conclusion of new natural gas and electricity contractso Renewal of gas and electricity contracts of existing customers and notification of new offerso Customer serviceo Solving, managing and settling financial and all kinds of problems and complaintso Settlements of overdue and non-overdue customer amountso Transfer of customer services to new customerso Providing advice on ways to save and manage each customer's consumption wello Registration of standing orders and amendmentso E-billing registrationo Change/Correction of information in customer recordso Paying, printing and clarifying billso Additional Dutieso Daily monitoring of energy prices, energy markets-energy exchangeso Daily monitoring of news, events and competition regarding the course and trend of energy prices to properly advise customers.o Replacing the store manager and handling his duties in cases of his absenceo Handling back-office tasks Customer mail management of the store's area of responsibility Manage and settle rejected customer new contract requests Telephone management of requests and complaints Show less