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Ruth Dance

Ruth Dance

Customer Support Executive

Followers of Ruth Dance5000 followers
location of Ruth DanceDubai, United Arab Emirates

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  • Timeline

  • About me

    People & Culture | Learning & Development | Facilitation & Consultancy

  • Education

    • Gordonstoun

      -

      Activities and Societies: A-levels - Maths, Physics, French, English. Canoe lifeguard. Netball. Drama and Choir. travel and volunteering.

  • Experience

    • Structured Training Ltd

      Jan 2004 - Jan 2006
      Customer Support Executive

    • Christie's

      Aug 2006 - Dec 2009
      Learning Officer

    • MITIE

      Oct 2009 - Aug 2013
      Training Manager

    • News UK

      Aug 2013 - Jan 2017

      *Connecting the experiences for Customers and Employees together working with CEO, CMO and CPO to drive a customer-focussed culture across the organisation. *Led the Training & Quality team across all the brands contact centres *Developing, delivering and owning the entire skills, capability and behavioural development for all managers, emerging leaders and senior leaders across all News brands within the UK & Ireland.

      • Head of Customer & People Development

        Jan 2016 - Jan 2017

      • Head of Training & Quality - Customer Experience

        Oct 2014 - Jan 2016

      • Management Development Leader

        Aug 2013 - Oct 2014

    • The Employee Engagement Alliance

      Jan 2017 - Sept 2020
      Managing Director

      *Built the global community in person and online from 0 - 10,000 strong *Organised, marketed and hosted global learning and networking events

    • Inspiring Workplaces

      Sept 2020 - Nov 2023

      *Lead the Employee Experience and Culture consultancy *Designed and delivered facilitated projects for clients *Conference Host and organiser both in personal and virtually across Europe and United States *Workshop facilitator and builder for the global community *Strategic partner in building the community and revenue

      • Snr Consultant

        Jan 2023 - Nov 2023

      • Chief Inspiration Officer

        Sept 2020 - Jan 2023

    • RISE Development UK

      May 2023 - now
      Founder & Director

      Learning & Development - Facilitation - Conference Hosting/Speaking - 1-1 Coaching - Team Development - Management Development - Employee Experience Consultancy - Presentation coaching I'm passionate about helping others achieve growth and success. Be that as individuals, teams or whole organisations through personalised coaching, training, and consulting services..

    • Blue John

      Jan 2024 - now
      Associate

      *Leading the employee experience and employee advocacy in the context of 'Reputation management'

  • Licenses & Certifications

    • MBTI

      OPP

    • Certificate in Personnel Practise

      CIPD

    • Coaching

      I-coach academy Limited

    • Personal Coaching

      The Coaching Academy

    • NLP Level 1

      Pegasus NLP

  • Volunteer Experience

    • Return Read Mumentor

      Issued by The Motherhood Rework on Jul 2025
      The Motherhood ReworkAssociated with Ruth Dance

    • Breakfast Attendant

      Issued by VICTORIA AREA HOMELESS COALITION INC on Nov 2007
      VICTORIA AREA HOMELESS COALITION INCAssociated with Ruth Dance

    • Water Project Volunteer

      Issued by The Karen Hilltribes Trust on Jul 2003
      The Karen Hilltribes TrustAssociated with Ruth Dance