Clare Haig

Experience

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  Accenture

  May 2011 - Jun 2014

  Consultant

  Working for clients in the UK including Thomas Cook, Barclays and Argos, I gained experience in the following areas: - Designing and managing processes - Designing and delivering training materials to client and Accenture staff - Change management of system implementation - Development of a specialist complaint management function

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  Language Services

  Sept 2014 - Nov 2019

  Director

  Training centre providing English as a Foreign Language courses to business professionnals. I created and managed the company co-ordinated a team of 4 freelance trainers to help with specific contracts.My responsabilities included:- Creation of tailored training programs- Negotiation of costs with training managers- Delivery of training to individuals and groups, both face to face and online- Recruitment and management of freelance trainers- Accounting- French to English translation Show less

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  HB ENTREPRISES 47

  Jan 2018 - now

  Consultancy Services

  Freelance consultancy, project management and administrative services.- Provide tailored strategies to optimize operations for small businesses across diverse industries.- Conduct in-depth business analysis and delivered actionable insights to resolve operational challenges.- Research and ensure adherence to local regulations, enabling smooth and compliant operations....and much more!

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  Cycles Sud Ouest

  Jan 2018 - now

  Founder and manager

  Founder and manager of Cycles Sud-Ouest, a bike hire and biking holidays company in Buzet-sur-Baise, next to the Canal de Garonne.- Built and scaled a thriving tourism business, serving a global customer base with 100% 5-star reviews on Google and TripAdvisor.- Led strategic planning, financial management, and operational improvements to drive growth.- Implemented efficient logistics and tracking systems to enhance customer experience and decision-making.- Collaborated with government bodies and local partners to ensure compliance and foster community engagement.- Directed all marketing, team management, and customer service efforts, resulting in sustained business success. Show less

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  Self-employed

  Nov 2020 - now

  Cycling Instructor

  French qualified biking instructor (Moniteur Cycliste)